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Thread: Can not reach https://example.com:7017/zimbraAdmin

  1. #11
    dijichi2 is offline OpenSource Builder & Moderator
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    What responses do you to these questions?

    'hostname'
    'hostname --fqdn'

    and does the A record returned from dig correspond to the same line in /etc/hosts, and to what is returned from hostname --fqdn?

  2. #12
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    dijichi2 thankyou for you information.
    It really should be the hosts file. I missed.

    many thanks,

  3. #13
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    Dijichi2,

    I should have fix the hostname part buy still got some problem

    I have first uninstall the zimbra and then re install it again
    hostname fixed
    as hostname --fqdn
    mail.tigernet.hk which is the hostname I have set

    but there is the following error
    initialising Documnes failed
    I have got the log file
    Initializing Documents...
    COS attribute retrieved for COS default: zimbraFeatureNotebookEnabled=TRUE
    *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE

    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    *** Running as zimbra user: /opt/zimbra/bin/zmprov mcf zimbraNotebookAccount wiki@mail.tigernet.hk

    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    *** Running as zimbra user: /opt/zimbra/bin/zmprov in wiki@mail.tigernet.hk '_BHDwa3u' /opt/zimbra/wiki/Template Template

    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE

    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    failed to initialize documents...see logfile for details.

    *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE

    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    Restarting tomcat...
    *** Running as zimbra user: /opt/zimbra/bin/tomcat restart


    Session terminated, killing shell... ...killed.
    Done

    *** Running as zimbra user: /opt/zimbra/bin/zmsshkeygen

    Generating public/private dsa key pair.
    Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
    Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
    The key fingerprint is:
    1d:70:ee:73:df:b1:48:e0:e9:2f:0c:a6:db:23:0d:0f mail.tigernet.hk
    *** Running as zimbra user: /opt/zimbra/bin/zmupdateauthkeys

    updating mail.tigernet.hk
    Fetching key for mail.tigernet.hk
    Updating /opt/zimbra/.ssh/authorized_keys




    Operations logged to /tmp/zmsetup.log.21807

    I have double checked the SElinux is disabled

    Can you provide any solution

    many thanks

  4. #14
    phoenix is offline Zimbra Consultant & Moderator
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    You have a apache server running on port 80, get rid of it and any other applications that may conflict with it. Check the zimbra logs for any other errors. When you've got that sorted try restarting zimbra. Did you read the Zimbra Quick Start Guide or any of the documentation? You might be a bit further forward if you'd done that this morning as I suggested.
    Last edited by phoenix; 03-31-2007 at 10:09 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #15
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    Thanks, Phoenix got it done.
    thank you very

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