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Thread: Trouble Accessing Zimbra Services

  1. #1
    Join Date
    Jun 2007
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    Default Trouble Accessing Zimbra Services

    Hello,

    I am having some problems with my Zimbra Service:

    Upon logging into the admin console (https://localhost:2005/rAA/), I get the following error right away:

    "The following error occurred:

    /etc/conaryrc:3: when processing includeConfigFile: /etc/conary/config.d/zimbra:1: when processing includeConfigFile: Error reading config file http://updates.zimbra.com/conaryrc: socket timeout"

    However, I can hit the "X" out and skip the message and proceed to click on "Zimbra Services" (https://localhost:2005/rAA/zimbraservices/Services) on the left hand menu.

    This is when I get the following error and it would not allow me to proceed any further.

    "Zimbra Services
    java.net.UnknownHostException: ctcomc-ms1001.icshowcase.accenture.com: ctcomc-ms1001.icshowcase.accenture.com at java.net.InetAddress.getLocalHost(InetAddress.java :1308) at com.zimbra.common.localconfig.LC.(LC.java:236) at com.zimbra.common.localconfig.KnownKey.(KnownKey.java:39) at com.zimbra.common.localconfig.LocalConfig.verify(L ocalConfig.java:327) at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:177) at com.zimbra.common.localconfig.LocalConfig.readConf ig(LocalConfig.java:348) at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:353) at com.zimbra.common.localconfig.Main.main(Main.java: 116) Timeout reading configuration file http://updates.zimbra.com/conaryrc; retrying... Timeout reading configuration file http://updates.zimbra.com/conaryrc; retrying... Timeout reading configuration file http://updates.zimbra.com/conaryrc; retrying... Timeout reading configuration file http://updates.zimbra.com/conaryrc; retrying... error: /etc/conaryrc:3: when processing includeConfigFile: /etc/conary/config.d/zimbra:1: when processing includeConfigFile: Error reading config file http://updates.zimbra.com/conaryrc: socket timeout Release RPL1
    java.net.UnknownHostException: ctcomc-ms1001.icshowcase.accenture.com: ctcomc-ms1001.icshowcase.accenture.com
    at java.net.InetAddress.getLocalHost(InetAddress.java :1308)
    at com.zimbra.common.localconfig.LC.(LC.java:236)
    at com.zimbra.common.localconfig.KnownKey.(KnownKey.java:39)
    at com.zimbra.common.localconfig.LocalConfig.verify(L ocalConfig.java:327)
    at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:177)
    at com.zimbra.common.localconfig.LocalConfig.readConf ig(LocalConfig.java:348)
    at com.zimbra.common.localconfig.LocalConfig.(LocalConfig.java:353)
    at com.zimbra.common.localconfig.Main.main(Main.java: 116)
    Cannot determine services - exiting"

  2. #2
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
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    21

    Default

    Looks like a problem with DNS.
    Can you verify that your server can resolve correctly?

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