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Thread: Spellcheck failure

  1. #1
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    Default Spellcheck failure

    Hello,

    We upgraded to ver 4.5.5 yesterday evening, all went well except we now seem to have a problem with the spell checker. We are running under FC4.

    Error message is:-

    A network service error has occurred

    msg - system failure: java.lang.NullPointerException
    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver

    Any ideas ?

    Thanks

    Mike

    Ooops, posted in wrong area.. could the moderator move it to "Installation" please ?
    Last edited by MikeStewart; 06-21-2007 at 07:35 AM. Reason: last line added as I posted into wron area (_!_)

  2. #2
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    Default

    Is it just me then, nobody else had this problem ?

  3. #3
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    Well I've got a few minutes spare at the moment to say I've only had the logger stop once. I'm doing the evaluation of the rPath appliance of Zimbra and restarting the logger is the only thing that's been needed.

  4. #4
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    Thanks. How do I restart the logger ?

    Mike

  5. #5
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    Err, I use /opt/zimbra/bin/zmloggerctl to stop and restart it.

  6. #6
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    Thanks Djve, done that now but no difference :-(

  7. #7
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    If the problem is bigger than just the logger you may want to try:
    1. zmcontrol to stop and start most of the services, or
    2. tomcat restart
    as the zimbra account.

    While it would be possible to find where the problem is I find 'tomcat restart' a fast solution that reinitializes the application stack.

    I've only needed 'tomcat restart' once but if when we go to production with Zimbra I'll probably have it as a cron job once a week.

  8. #8
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    Thanks again. I tried the tomcat restart but without success.

    "tomcat status" shows nothing !

    While fiddling around I looked at zmspellctl, which then led me to zmapachectl.... If I'm following the right lines then it would indicate a problem with glib ?

    This is what I got >

    [root@mail bin]# ./zmspellctl status
    cat: /opt/zimbra/log/httpd.pid: No such file or directory
    kill: usage: kill [-s sigspec | -n signum | -sigspec] [pid | job]... or kill -l [sigspec]
    zmapachectl is not running


    [root@mail bin]# ./zmapachectl start
    Syntax error on line 232 of /opt/zimbra/conf/httpd.conf:
    Cannot load /opt/zimbra/httpd-2.0.54/modules/libphp5.so into server: /usr/lib/libstdc++.so.6: version `GLIBCXX_3.4.6' not found (required by /opt/zimbra/aspell-0.60.3/lib/libaspell.so.15)

  9. #9
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    Default

    Try switching to the zimbra user
    su - zimbra

  10. #10
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    Hehehe. As the esteemed Mr. Holder said: run it as zimbra, not root. My post said to run it as zimbra too.

    Running as root may cause problems on start-up as paths and library access may not be correct.

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