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Thread: pst migration and un-editable appointments

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  1. #1
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    Default pst migration and un-editable appointments

    One of my test users reported that he imported his pst files using the GUI tool, and now all his old appointments show up in ZCS but he can not edit them. Has anyone see this before?

  2. #2
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    Default

    was he the owner/organizer of the former events?

  3. #3
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    Default yes, we're seeing it as well

    I've had a few complaints about this also. My first instinct was also to ask if they were the creator, organizer of the appointment/meeting. They were. I'll also be interested the fix.
    Thanks,
    Mary
    Nazareth College of Rochester

  4. #4
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    Make sure you read this:
    Retaining Same Email Address after Migration - ZimbraWiki

    and if you didn't retain the same address across systems you have several choices. If you have already completed the import, you can add an alias that matches the address on the old system. If you haven't done the import yet, make sure to select the option that tells the importer to map the old email addresses to the new ones.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  5. #5
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    Thanx, that makes some sense.

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    And even though the explanation makes sense, I think there should be a option in the importer that would bypass this. I'm not sure it makes sense to require that the user migrate to domain with the same name. Another anoying side effect that my users are reporting is that because the appointment can not be edited, reminders seem to refuse to be permanently dismissed.

    Edited to add: Wait .. are you saying that selecting the convert email addresses option would import the calendar stuff in a editable mode? What if there where multiple email addresses because of old aliases? Can multiple addresses be converted?
    Last edited by Vladimir; 08-20-2007 at 07:42 AM.

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