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Thread: problem after upgrade from 7.1 to 7.2

  1. #1
    Join Date
    Mar 2007
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    Default problem after upgrade from 7.1 to 7.2

    I have hit a problem with upgrading from 7.1 to 7.2 OSS on CentOS 5.8 box.
    Everything during the upgrade was gone smoothly. And the check the zmcontrol status, everything runs,.
    But when I check the web GUI, I am hitting a 500 internal server Error

    I have check again in CLI, every service is running. And 25 port and 80 port ok

    Can anyone give me hand on this Urgently!

    many thanks

  2. #2
    Join Date
    Mar 2007
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    Default Further issues

    After restarting the zimbra , CLI show everything running still, and try to web GUI again, it show the login page. But after typing in, and login, 500 Error again

  3. #3
    Join Date
    Mar 2007
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    Default access log

    06:33:47.920:btpool0-12://mail.XXXXX.com.hk:7071/service/admin/soap/GetInfoRequest 500 text/javascript; charset=utf-8 468
    06:33:47.946:btpool0-12://mail.XXXXX.com.hk:7071/service/admin/soap/GetAdminExtensionZimletsRequest 10.225.216.191 POST ZM_TEST=true; ZM_AUTH_TOKEN=0_fbb52a094593dd826ab81b60eff2117f7a 5a4dcc_69643d33363a39326231353038372d383339392d343 439622d626637642d3033383233343333386164393b6578703 d31333a313333383437363739323332383b747970653d363a7 a696d6272613b; testing=1; sid=x; JSESSIONID=180lww7n4ons3; ZM_ADMIN_AUTH_TOKEN=0_6a3fcf644cf53b9a1af09341dbcf b6ea8b037978_69643d33363a61393762373836622d6666636 52d343435372d626364642d6431653165336237303536653b6 578703d31333a313333383337333639353430373b61646d696 e3d313a313b76763d313a333b747970653d363a7a696d62726 13b; Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
    06:33:48.009:btpool0-12://mail.XXXXX.com.hk:7071/service/admin/soap/GetAdminExtensionZimletsRequest 200 text/javascript; charset=utf-8 1885
    06:33:48.043:btpool0-12://mail.XXXXX.com.hk:7071/service/zimlet/res/Zimlets-nodev_all.js.zgz.js?v=120410010813 10.225.216.191 GET ZM_TEST=true; ZM_AUTH_TOKEN=0_fbb52a094593dd826ab81b60eff2117f7a 5a4dcc_69643d33363a39326231353038372d383339392d343 439622d626637642d3033383233343333386164393b6578703 d31333a313333383437363739323332383b747970653d363a7 a696d6272613b; testing=1; sid=x; JSESSIONID=180lww7n4ons3; ZM_ADMIN_AUTH_TOKEN=0_6a3fcf644cf53b9a1af09341dbcf b6ea8b037978_69643d33363a61393762373836622d6666636 52d343435372d626364642d6431653165336237303536653b6 578703d31333a313333383337333639353430373b61646d696 e3d313a313b76763d313a333b747970653d363a7a696d62726 13b; Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
    06:33:48.721:btpool0-12://mail.XXXXX.com.hk:7071/service/zimlet/res/Zimlets-nodev_all.js.zgz.js?v=120410010813 200 text/javascript 291085
    06:33:48.828:btpool0-12://mail.XXXXX.com.hk:7071/service/admin/soap/GetEffectiveRightsRequest 10.225.216.191 POST ZM_TEST=true; ZM_AUTH_TOKEN=0_fbb52a094593dd826ab81b60eff2117f7a 5a4dcc_69643d33363a39326231353038372d383339392d343 439622d626637642d3033383233343333386164393b6578703 d31333a313333383437363739323332383b747970653d363a7 a696d6272613b; testing=1; sid=x; JSESSIONID=180lww7n4ons3; ZM_ADMIN_AUTH_TOKEN=0_6a3fcf644cf53b9a1af09341dbcf b6ea8b037978_69643d33363a61393762373836622d6666636 52d343435372d626364642d6431653165336237303536653b6 578703d31333a313333383337333639353430373b61646d696 e3d313a313b76763d313a333b747970653d363a7a696d62726 13b; Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
    06:33:48.879:btpool0-12://mail.XXXXX.com.hk:7071/service/admin/soap/GetEffectiveRightsRequest 500 text/javascript; charset=utf-8 474

  4. #4
    Join Date
    Mar 2007
    Posts
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    Default Problem solve

    the problem may have been caused by the seat Guest OS on the VM.
    it was running very slow because the IO issues.
    I have tested install clean version both 7.1.0 and 7.2.0 works ok
    So please help mark it solve then

    But I found the forums respond time is not as good as before.


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