I'm new to the forums, figured I could try and find my answers here.

I've been trying to contact some from VMware Zimbra over the past month using their online submission forms for sales inquiries. We are switching email solutions, currently use Kerio and want off. However, I have yet to hear from anybody from Zimbra.

Are the form submissions answered? How does their phone support work, as I can't get anyone on sales either.

These questions are crucial when evaluating a product/service.