Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: options tab in client

  1. #1
    Join Date
    Jan 2007
    Location
    France
    Posts
    71
    Rep Power
    8

    Question options tab in client

    I migrated from 4.5 to 4.5.5
    Everything is fine, but I when clicking on the options tab in the email client nothing happens.
    Mail, contacts and calendar are responding well but the options one is not.

    Any clue?

    Thanks

  2. #2
    Join Date
    Sep 2005
    Location
    Sunnyvale, CA
    Posts
    269
    Rep Power
    10

    Default

    If you're using Firefox, can you check the Javascript console for any JS (*not* CSS) errors?
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
    Join Date
    Jan 2007
    Location
    France
    Posts
    71
    Rep Power
    8

    Default

    Quote Originally Posted by pshah View Post
    If you're using Firefox, can you check the Javascript console for any JS (*not* CSS) errors?
    The error is:
    Error: skins has no properties
    Source File: http://myserver.com/zimbra/js/Ajax_a...v=070326145404
    Line: 23788

    which is:
    ZmSettings.prototype._handleResponseLoadAvailableS kins=function(_12c7,_12c8){
    var resp=_12c8.getResponse().GetAvailableSkinsResponse ;
    var skins=resp.skin;
    for(var i=0;i<skins.length;i++){
    var name=skins[i].name;
    this._settings[ZmSetting.AVAILABLE_SKINS].setValue(name);
    }
    if(_12c7){
    _12c7.run();
    }
    };

    It is really strange. It happens the same in firefox and explorer. All other tabs work expect "options"....
    Any clue?

  4. #4
    Join Date
    Sep 2005
    Location
    Sunnyvale, CA
    Posts
    269
    Rep Power
    10

    Default

    Which skin are you using?

    Does the problem go away if you choose a new skin? You can pick a new default skin via admin console.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  5. #5
    Join Date
    Jan 2007
    Location
    France
    Posts
    71
    Rep Power
    8

    Default

    Quote Originally Posted by pshah View Post
    Which skin are you using?

    Does the problem go away if you choose a new skin? You can pick a new default skin via admin console.
    Hi pshah,
    Looks like there is a problem in the admin console too. No themes are showing up. See attached screen capture.
    How could it be that there is only the sand one installed??skinAdmin.jpg

  6. #6
    Join Date
    Sep 2005
    Location
    Sunnyvale, CA
    Posts
    269
    Rep Power
    10

    Default

    Hmm.. looks like there's something screwy with your install. You can try to redeploy the web client? Run "ant clean prod-deploy" from the ZimbraWebClient directory and see if that makes any difference.

    I'll ask around internally if anyone knows why you're seeing this.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  7. #7
    Join Date
    Jan 2007
    Location
    France
    Posts
    71
    Rep Power
    8

    Default

    Quote Originally Posted by pshah View Post
    Hmm.. looks like there's something screwy with your install. You can try to redeploy the web client? Run "ant clean prod-deploy" from the ZimbraWebClient directory and see if that makes any difference.

    I'll ask around internally if anyone knows why you're seeing this.
    I will try... but what is this exactly doing? is it reinstaling tomcat?
    I'm asking because I use mod_jk and it is a pain to keep changing all the files manually everytime that I upgrade...

    What are the steps redeploy? I don't see any ZimbraWebClient directory...
    Thanks for you help.

  8. #8
    Join Date
    Sep 2005
    Location
    Sunnyvale, CA
    Posts
    269
    Rep Power
    10

    Default

    You can run prod-deploy if you have the source code. And no, it does not reinstall tomcat. It simply re-packages the web client code and re-deploys it into the webapps folder of your tomcat install.

    Another option is to check whether any of the other themes are indeed installed or not.

    Append, "?debug=1" to the url of the admin console website. This will popup a debug window showing all client/server requests/responses.

    Look for "GetAllConfigResponse". There should be multiple listings of "zimbraInstalledSkin" in the response. If not, then it may just be that you dont have the themes installed for some reason.

    Not sure why this would happen if you have a clean copy of ZCS.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  9. #9
    Join Date
    Jan 2006
    Location
    Lafayette, LA
    Posts
    81
    Rep Power
    9

    Default

    Having the same problem here. It only seems to be affecting members of one domain or COS though

  10. #10
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Yeah, this is odd.

    Can you change the default theme for the affected COS?

    Also, you may wish to run the ./install.sh -s from the zcs installation directory.

    john

Similar Threads

  1. Jar For Soap Client
    By wcameron in forum Developers
    Replies: 19
    Last Post: 06-03-2009, 03:04 PM
  2. Deploying Zimbra Client (zimbra.war)
    By zocs in forum Installation
    Replies: 2
    Last Post: 07-25-2007, 06:24 AM
  3. Options Tab does not work on 2nd mailstore
    By bowergo in forum Administrators
    Replies: 1
    Last Post: 06-28-2007, 10:18 AM
  4. Zimbra client with another server
    By JayBee in forum Developers
    Replies: 6
    Last Post: 02-16-2007, 10:44 PM
  5. Zimbra XUL/AJAX rich client?
    By voidless in forum Users
    Replies: 2
    Last Post: 10-08-2005, 01:22 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •