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Thread: options tab in client

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  1. #1
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    Question options tab in client

    I migrated from 4.5 to 4.5.5
    Everything is fine, but I when clicking on the options tab in the email client nothing happens.
    Mail, contacts and calendar are responding well but the options one is not.

    Any clue?

    Thanks

  2. #2
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    If you're using Firefox, can you check the Javascript console for any JS (*not* CSS) errors?
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  3. #3
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    Quote Originally Posted by pshah View Post
    If you're using Firefox, can you check the Javascript console for any JS (*not* CSS) errors?
    The error is:
    Error: skins has no properties
    Source File: http://myserver.com/zimbra/js/Ajax_a...v=070326145404
    Line: 23788

    which is:
    ZmSettings.prototype._handleResponseLoadAvailableS kins=function(_12c7,_12c8){
    var resp=_12c8.getResponse().GetAvailableSkinsResponse ;
    var skins=resp.skin;
    for(var i=0;i<skins.length;i++){
    var name=skins[i].name;
    this._settings[ZmSetting.AVAILABLE_SKINS].setValue(name);
    }
    if(_12c7){
    _12c7.run();
    }
    };

    It is really strange. It happens the same in firefox and explorer. All other tabs work expect "options"....
    Any clue?

  4. #4
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    Which skin are you using?

    Does the problem go away if you choose a new skin? You can pick a new default skin via admin console.
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  5. #5
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    Quote Originally Posted by pshah View Post
    Which skin are you using?

    Does the problem go away if you choose a new skin? You can pick a new default skin via admin console.
    Hi pshah,
    Looks like there is a problem in the admin console too. No themes are showing up. See attached screen capture.
    How could it be that there is only the sand one installed??skinAdmin.jpg

  6. #6
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    Hmm.. looks like there's something screwy with your install. You can try to redeploy the web client? Run "ant clean prod-deploy" from the ZimbraWebClient directory and see if that makes any difference.

    I'll ask around internally if anyone knows why you're seeing this.
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  7. #7
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    Default Me too

    I just upgraded from 4.5.3 to 4.5.6 Network addition and my Themes tab looks exactly like the one posted here.

    What is the fix?
    Peter LeBlond
    Product Development Engineer
    http://www.mxtoolbox.com


  8. #8
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    I encountered this issue upon 4.5.6 as well.

  9. #9
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    This resolved the issue for me on both servers I experienced it with.

    Code:
    zmprov mcf zimbraInstalledSkin bare zimbraInstalledSkin froggy zimbraInstalledSkin harvest zimbraInstalledSkin lavender zimbraInstalledSkin rose zimbraInstalledSkin sand zimbraInstalledSkin sky zimbraInstalledSkin steel zimbraInstalledSkin vanilla
    Looks like the upgrade NULLified "zimbraInstalledSkin" for some reason.

  10. #10
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    Thanks, this did the trick for me too. Not sure why it happened.
    Peter LeBlond
    Product Development Engineer
    http://www.mxtoolbox.com


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