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Thread: z-push having an issue with Jellybean and ZCS 8.0.4

  1. #1
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    Default z-push having an issue with Jellybean and ZCS 8.0.4

    Hey Guys,

    I implemented z-push 57 and everything works fine on ICS while I tested it on Jelly bean and observing below issues on z-push.log and unable to sync contacts only with jellybean. But at the same time I can sync Calendar as well as Emails properly on Jellybean

    12/01/2014 05:37:15 [ 3141] [WARN] [user-10@xxxxxxxxxxx] Zimbra->GetUserInfo(): ZIMBRA Logon URL [https://xxxxxxxxxxx/service/soap/]
    12/01/2014 05:37:15 [ 3141] [WARN] [user-10@xxxxxxxxxxx] Zimbra->GetUserInfo(): ZIMBRA soapURL [https://xxxxxxxxxxx:443/service/soap/]
    12/01/2014 05:37:15 [ 3141] [WARN] [user-10@xxxxxxxxxxx] Zimbra->GetUserInfo(): Overriding Logon URL with ZIMBRA soapURL [https://xxxxxxxxxxx:443/service/soap/]
    12/01/2014 05:37:15 [ 3141] [INFO] [user-10@xxxxxxxxxxx] StatusException: BackendSearchZimbra->GetGALSearchResults(): Range exceeds maximum allowed! - code: 12
    12/01/2014 05:37:15 [ 3140] [INFO] [user-8@xxxxxxxxxxx] StatusException: BackendSearchZimbra->GetGALSearchResults(): Range exceeds maximum allowed! - code: 12
    12/01/2014 05:37:15 [ 3141] [WARN] [user-10@xxxxxxxxxxx] /usr/share/z-push/lib/request/search.php:287 Undefined index: searchtotal (8)
    12/01/2014 05:37:15 [ 3140] [WARN] [user-8@xxxxxxxxxxx] /usr/share/z-push/lib/request/search.php:287 Undefined index: searchtotal (8)

  2. #2
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    Default

    Ah, I found the issue and fixed.It was in zimbra.php returning only 99 GAL and increased the limit and all done.

  3. #3
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    Default

    The error you posted has nothing to do with synching. So, I am not sure what your initial issue was.

    The ActiveSync spec says
    If the request does not include a Range element, the default Range value for each Store type is used. The following table identifies the default Range values and maximum results returned for each Store type:

    Store Default_range Maximum_results
    Mailbox 0-99 100
    DocumentLibrary 0-999 1000
    GAL 0-99 100

    If the Range element value specified in the request exceeds the default range value, a Status element (section 2.2.3.162.12) value of 12 is returned to indicate that the maximum range has been exceeded, as specified in section 2.2.3.162.12.
    If you are seeing Error 12 - your device is requesting more GAL entries than the max allowed.

  4. #4
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    Default

    By the way, you can also get rid of these warnings
    12/01/2014 05:37:15 [ 3141] [WARN] [user-10@xxxxxxxxxxx] Zimbra->GetUserInfo(): ZIMBRA Logon URL [https://xxxxxxxxxxx/service/soap/]
    12/01/2014 05:37:15 [ 3141] [WARN] [user-10@xxxxxxxxxxx] Zimbra->GetUserInfo(): ZIMBRA soapURL [https://xxxxxxxxxxx:443/service/soap/]
    12/01/2014 05:37:15 [ 3141] [WARN] [user-10@xxxxxxxxxxx] Zimbra->GetUserInfo(): Overriding Logon URL with ZIMBRA soapURL [https://xxxxxxxxxxx:443/service/soap/]
    by simply making sure your zimbra_url matches what you have configured as the public URL within zimbra

    In this case the right thing to do is probably remove the :443 from zimbra - but you could also add the :443 in the backend config setting ZIMBRA_URL too. Either way should work.

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