Search found 124 matches

by bhwong
Wed Jun 28, 2017 1:45 am
Forum: General Questions
Topic: No review and cannot open office files directly after upgrade to 7.3
Replies: 10
Views: 4361

Re: No review and cannot open office files directly after upgrade to 7.3

I believe there is some serious bugs with Zimbra Desktop, because I notice that all users who are complaining slow AJAX web clients are all ZD users. When restoring their accounts from backup, there is no such issues anymore. See this: viewtopic.php?t=56551&start=10
by bhwong
Thu Jun 08, 2017 7:02 am
Forum: Administrators
Topic: Admin console Icons
Replies: 2
Views: 173

Re: Admin console Icons

I have this yellow icon too as I share briefcase to external party and they get prompted to create an account which appear as yellow icon. Will these accounts also get counted into our user licenses? btw, I'm not able to attach any image. The error message is: Sorry, the board attachment quota has b...
by bhwong
Tue Jun 06, 2017 9:38 am
Forum: Announcements
Topic: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation
Replies: 23
Views: 24225

Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

I was instructed by Zimbra Support to upgrade to 8.6 first instead of 8.7.x directly because the upgrade failed immediately with a direct jump from 8.0.9 to 8.7.x. In fact, 8.7.x is such a major upgrade that I felt it should have been released as 9.0 instead. I also understand that Ubuntu has stoppe...
by bhwong
Tue Jun 06, 2017 8:03 am
Forum: Announcements
Topic: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation
Replies: 23
Views: 24225

Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

So the recommendation is either not to upgrade Zimbra to 8.7.x for now if we are already on Ubuntu 14 and above? Or retain Ubuntu at version 12 if we want to upgrade to Zimbra 8.7.x? FYI, I'm currently still running Zimbra 8.0.9 on Ubuntu 10. And have successfully upgrade to Zimbra 8.6 on Ubuntu 12 ...
by bhwong
Tue Jun 06, 2017 4:53 am
Forum: Announcements
Topic: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation
Replies: 23
Views: 24225

Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

To avoid this issue, is it better to upgrade Ubuntu to the latest version with Zimbra 8.6 before upgrading Zimbra to 8.7.x?
by bhwong
Fri May 19, 2017 6:31 am
Forum: Administrators
Topic: Single user not login Ajax Web Client
Replies: 11
Views: 827

Re: Single user not login Ajax Web Client

Chrome console shows this error: Uncaught RangeError: Maximum call stack size exceeded
by bhwong
Fri May 19, 2017 5:57 am
Forum: Administrators
Topic: Single user not login Ajax Web Client
Replies: 11
Views: 827

Re: Single user not login Ajax Web Client

One of our users is having similar issue. Ajax mode load forever unless switch to standard mode. But when I restore the same account, it doesn't has this problem. I have tried this but it's useless: https://wiki.zimbra.com/wiki/Error_while_try_to_use_the_Advanced_AJAX_option btw, this user is using ...
by bhwong
Thu May 18, 2017 1:48 am
Forum: General Questions
Topic: No review and cannot open office files directly after upgrade to 7.3
Replies: 10
Views: 4361

Re: No review and cannot open office files directly after upgrade to 7.3

User on Zimbra Desktop 7.3 now feedback that his webmail on Chrome can no longer login unless he switch to standard HTML version. Even so, it's not responsive at all. I hope this has nothing to do with Zimbra Desktop issue.
by bhwong
Mon May 08, 2017 9:46 am
Forum: Administrators
Topic: Slow user account issue
Replies: 0
Views: 144

Slow user account issue

One of our shared user account with a huge 50GB mailbox size and shared to many users is extremely slow. When clicking on an email, it could take about 5 seconds for the email content to show up. Is there a size limit for a Zimbra account? Is it possible to "archive" older emails into anot...
by bhwong
Fri May 05, 2017 10:08 am
Forum: General Questions
Topic: No review and cannot open office files directly after upgrade to 7.3
Replies: 10
Views: 4361

No review and cannot open office files directly after upgrade to 7.3

Users complain that after upgrading Zimbra Desktop from 7.2 to 7.3, they lost review function and they cannot open Excel, Word and Powerpoint files directly from the email attachment. The option given is to save first and find them from the download folder to open. Where can I configure this? Is Zim...

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