Search found 91 matches

by DougWare
Mon Nov 02, 2009 10:15 am
Forum: Administrators
Topic: One user can't connect using Pidgin to IM
Replies: 2
Views: 327

One user can't connect using Pidgin to IM

We have one user who can't connect to the Zimbra IM server using Pidgin's XMPP support....
He's receiving a "Not Authorized" message. His account is IM enabled in Zimbra. Is there something I'm overlooking?
by DougWare
Wed Aug 26, 2009 1:11 pm
Forum: Users
Topic: Firefox 3.5.1 process freezes when opening Zimbra webmail
Replies: 3
Views: 379

Firefox 3.5.1 process freezes when opening Zimbra webmail

I don't believe it's our AV software, everyone is running the same version of Avast with the same settings.
by DougWare
Tue Aug 25, 2009 3:44 pm
Forum: Users
Topic: Firefox 3.5.1 process freezes when opening Zimbra webmail
Replies: 3
Views: 379

Firefox 3.5.1 process freezes when opening Zimbra webmail

Manually installing the certificates fixed the freezing, however we are still seeing weird behavior on some of our clients.One user can still access her mailbox fine from her old 32-bit/XP laptop without a problem, but from her new 64-bit/Vista system, straight things happen such as slowness, the fo...
by DougWare
Tue Aug 18, 2009 4:29 pm
Forum: Administrators
Topic: One Slow Mailbox
Replies: 3
Views: 355

One Slow Mailbox

I believe this particular problem was related to the number of folders in her mailbox. She even had some duplicate folders left over from the original Exchange migration. Simply by combining her two Sent Items folders we seem to have reduced her "wait" time by over half.No re-indexing was ...
by DougWare
Tue Aug 18, 2009 4:15 pm
Forum: Mobility
Topic: Z-Push Zimbra Backend (Push Email, Contacts, Appointments & Tasks)
Replies: 1072
Views: 86941

Z-Push Zimbra Backend (Push Email, Contacts, Appointments & Tasks)

Yeah, I was hoping that it would be in their contribs branch of the SVN, but it wasn't. Since there were several interested users here as well, I was hoping someone here had an update.
by DougWare
Tue Aug 18, 2009 12:50 pm
Forum: Mobility
Topic: Z-Push Zimbra Backend (Push Email, Contacts, Appointments & Tasks)
Replies: 1072
Views: 86941

Z-Push Zimbra Backend (Push Email, Contacts, Appointments & Tasks)

Has there been any news on this front? I would love to download the contact backend (at least I can sync my IPhone contacts then) as well as the calendar backend if it was finished.
Can someone tell me where to download this backend?
by DougWare
Wed Aug 05, 2009 12:42 pm
Forum: Administrators
Topic: One Slow Mailbox
Replies: 3
Views: 355

One Slow Mailbox

WE HAVE A USER WHO HAS APPROXIMATELY 3,000 UNREAD MESSAGES. WHEN SHE USES THE WEBCLIENT, HER MAILBOX SEEMS TO BEHAVE SEVERAL TIMES SLOWER THAN ANYONE ELSE'S WEB INTERFACE, EVEN OF MAILBOXES ROUGHLY THE SAME SIZE. MOVING A MESSAGE FROM ONE FOLDER TO ANOTHER TAKES 10-20 SECONDS. SHE'S USING DE...
by DougWare
Tue Jul 28, 2009 3:11 pm
Forum: Users
Topic: Firefox 3.5.1 process freezes when opening Zimbra webmail
Replies: 3
Views: 379

Firefox 3.5.1 process freezes when opening Zimbra webmail

I'm the administrator, but this is a user problem....so here we go.We have a new client workstation. When the user tries to open the Zimbra web client in Firefox 3.5.1, the entire Firefox process freezes and has to be terminated using Task Manager. This happens every time...When the user tries t...
by DougWare
Wed Jun 10, 2009 1:05 pm
Forum: Error Reports
Topic: IndexOutOfBounds Error (Just sent an error report)
Replies: 3
Views: 313

IndexOutOfBounds Error (Just sent an error report)

This problem is still occurring, even though we've migrated the user to ZD 1.0 (latest build). Any input would be appreciated!
Here is the zdesktop.log file (username/email address removed), I've placed it in a pastebin.
pastebin - collaborative debugging tool
by DougWare
Thu May 21, 2009 1:22 pm
Forum: Users
Topic: Stoopid Error Reports Folder
Replies: 0
Views: 144

Stoopid Error Reports Folder

Zimbra Desktop created a Error Reports folder for a calendar error that was occurring before.Now when I log in using the web interface, I get a "No such folder exists" error. I tried creating the folder, but it's a reserved folder name.It doesn't occur in Zimbra Desktop, but every ...

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