Search found 8 matches

by bb101
Mon Sep 23, 2019 4:00 pm
Forum: Administrators
Topic: zmspamextract fails to pull emails from junk or ham account
Replies: 37
Views: 16174

Re: zmspamextract fails to pull emails from junk or ham account

As many NE customers as possible should raise support cases about this problem. We raised an issue, at the start of September. After trying many different things, we were told that they already "have a bug for this, and I am waiting on news about the bug from the developers." The issue wa...
by bb101
Sat Aug 31, 2019 10:14 am
Forum: Administrators
Topic: zmspamextract fails to pull emails from junk or ham account
Replies: 37
Views: 16174

Re: SpamAssassin not learning

We are experiencing the same problem too. Our mailboxes' spam false negatives have rocketed over the past couple of weeks. I was hoping Zimbra/Synacor would be on the case and have fixed it in 8.8.15_patch1 but they haven't. Not sure why. Exception in thread "main" java.lang.NullPointerExc...
by bb101
Mon Jul 02, 2018 1:15 pm
Forum: Administrators
Topic: Cannot move emails using IMAP
Replies: 3
Views: 910

Re: Cannot move emails using IMAP

Hi Bill, I just tried moving a message within Thunderbird, and it moved the email successfully for all IMAP, ActiveSync and Webmail clients. Doing the same thing using Apple Mail, the email is copied to the new folder but not deleted from the Inbox (so it ends up existing in two folders at once). We...
by bb101
Fri Jun 29, 2018 5:39 am
Forum: Administrators
Topic: Cannot move emails using IMAP
Replies: 3
Views: 910

Cannot move emails using IMAP

We have been running Zimbra Network Edition with minimal issues since v7 and have progressively upgraded to the current version 8.8.8. Our mailbox users have recently noticed that emails moved using IMAP do not reflect properly in Zimbra Webmail and ActiveSync. Zimbra receives the request and update...
by bb101
Sun Jun 03, 2018 5:47 pm
Forum: Installation and Upgrade
Topic: Dedicated IMAP server/service
Replies: 2
Views: 1123

Re: Dedicated IMAP server/service

I wouldn't use it personally. For us, it was enabled as part of an update -- I can't remember whether it was automatic or asked. Unfortunately with the new IMAPd we experience: ⋅ phantom messages in the Inbox, with no subject and no body. They disappear when clicked on, but always come bac...
by bb101
Thu Mar 21, 2013 8:05 am
Forum: Administrators
Topic: Disappearing emails tied to conversations
Replies: 4
Views: 494

Disappearing emails tied to conversations

Just to update everyone - we raised the issue with VMWare support and their engineers had a look into it. Apparently it was a bug with conversation merging and it has been fixed in 8.0.3.Further details on the bug can be found at Bug 79571 – Conversation merge deletes messages containing the s...
by bb101
Wed Mar 13, 2013 4:34 am
Forum: Administrators
Topic: Disappearing emails tied to conversations
Replies: 4
Views: 494

Disappearing emails tied to conversations

Glad to hear it isn't just us with the issue then. I had a colleague complain to me a couple of months back about an email that had 'disappeared' and thought he must have just deleted it. Having grepped the previous week's mailbox.logs for "merging conversation", no other i...
by bb101
Mon Mar 11, 2013 11:10 am
Forum: Administrators
Topic: Disappearing emails tied to conversations
Replies: 4
Views: 494

Disappearing emails tied to conversations

Hello -We have had our Zimbra 8 server up and running for a few months now and are generally very happy with it. A very odd thing has happened over the past day or so which I am finding hard to explain. Perhaps other people on the forum have experienced it too?Last night I sent an email to a client ...

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