Search found 16 matches

by verticon
Wed Jan 17, 2018 2:23 am
Forum: Installation and Upgrade
Topic: [SOLVED] Restore from Backup - Everything is Blue
Replies: 1
Views: 158

Re: Restore from Backup - Everything is Blue

Problem solved. Upgrade to 8.8.6 fixed the issue. Not sure what happened, but fixed during the upgrade process.
by verticon
Tue Jan 09, 2018 2:44 pm
Forum: Installation and Upgrade
Topic: [SOLVED] Restore from Backup - Everything is Blue
Replies: 1
Views: 158

[SOLVED] Restore from Backup - Everything is Blue

I am a user of the ZeXtras product and recently had to do a restore on a server due to a corrupted OS raid. When I completed the restore, I now have a blue background on everything including the admin portal and emails. No matter what theme I choose, there is a blue background colour. Anybody have a...
by verticon
Thu Jan 04, 2018 6:28 pm
Forum: Administrators
Topic: [Solved] Upgrade and New Install 8.8.5 Web Stops Responding
Replies: 21
Views: 1638

Re: Upgrade and New Install 8.8.5 Web Stops Responding

This appears to be working now. I increased the number of Imap and Http threads and seems to have resolved the issue. Thank you everyone!
by verticon
Wed Jan 03, 2018 8:31 pm
Forum: Administrators
Topic: [Solved] Upgrade and New Install 8.8.5 Web Stops Responding
Replies: 21
Views: 1638

Re: Upgrade and New Install 8.8.5 Web Stops Responding

Does It occur to all the accounts or just to some of them. Check the /opt/zimbra/log/mailbox.log for some JAVA exceptions and some mailbox locks (not account locks). I have this problem after updating from latest in 8.7 series to 8.8.5. It happens to accounts that are heavily using IMAP (lots of fo...
by verticon
Wed Jan 03, 2018 8:29 pm
Forum: Administrators
Topic: [Solved] Upgrade and New Install 8.8.5 Web Stops Responding
Replies: 21
Views: 1638

Re: Upgrade and New Install 8.8.5 Web Stops Responding

I have about 60 mailboxes across multiple domains (approx 10 domains). I have also increased the Imap threads on the server. I only have one user who uses Imap and the rest use the ActiveSync from Zextras. I am not using the Beta Imap service. I have also set the virtualhostname and virtualipaddress...
by verticon
Wed Jan 03, 2018 7:35 pm
Forum: Administrators
Topic: [Solved] Upgrade and New Install 8.8.5 Web Stops Responding
Replies: 21
Views: 1638

Re: Upgrade and New Install 8.8.5 Web Stops Responding

Thanks for your response. That is correct, they are both stand alone servers. I am using Zextras as well. This is the process that is causing the high load: /opt/zimbra/common/bin/java -Dfile.encoding=UTF-8 -server -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2 -Djdk.tls.client.protocols=TLSv1,TLSv1.1,TLSv...
by verticon
Tue Jan 02, 2018 6:16 pm
Forum: Administrators
Topic: [Solved] Upgrade and New Install 8.8.5 Web Stops Responding
Replies: 21
Views: 1638

[Solved] Upgrade and New Install 8.8.5 Web Stops Responding

I am running two 8.8.5 servers - one is an upgrade and one is a new installation. Both seem to have a high CPU load and then the web mail login screen slows eventually to a timeout which produces the error: HTTP ERROR 504 Problem accessing ZCS upstream server. Reason: Cannot connect to the ZCS upstr...
by verticon
Thu Oct 13, 2016 4:15 pm
Forum: General Zimbra Feedback
Topic: Upgrade from 8.6 to 8.7 issues
Replies: 3
Views: 2369

Upgrade from 8.6 to 8.7 issues

The company I work for supports 4 Zimbra mail servers (1 open source and 3 network) and each one of them has been a painful upgrade to the 8.7 version. They are currently running Ubuntu 14.04 which is patched prior to upgrade. The problem is the upgrade fails during the package installation from the...
by verticon
Tue Aug 30, 2016 2:35 pm
Forum: Installation and Upgrade
Topic: Spamassassin Killing Postfix
Replies: 3
Views: 643

Re: Spamassassin Killing Postfix

Hi Phoenix - I am not able to run sa-update. The rules somehow are corrupted upon restart of services. When I attempt to run sa-update, I get the SHA verification error and the update breaks. Thanks Jorge - I ran the commands and the problem still remains. I had to disabled antispam_enable_rule_upda...
by verticon
Sat Aug 27, 2016 1:47 pm
Forum: Installation and Upgrade
Topic: Spamassassin Killing Postfix
Replies: 3
Views: 643

Spamassassin Killing Postfix

I recently upgraded to 8.7 GA on Ubuntu 14.04 and have a problem with SpamAssassin killing my postfix from running. Occasionally, I get the below errors: Aug 27 06:38:29 zmail amavis[4624]: (!!)TROUBLE in pre_loop_hook: config: no rules were found! Do you need to run 'sa-update'? Aug 27 06:38:29 zma...

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