Search found 6 matches

by rrreinig
Tue Aug 15, 2017 12:07 am
Forum: General Questions
Topic: Zimbra Desktop 7.3.1 won't start
Replies: 7
Views: 9788

Re: Zimbra Desktop 7.3.1 won't start

There is a file named launch.log at location C:\Users\user_name\AppData\Local\Zimbra\ZIMBRA~1.tmp.1502025063\log Here are the contents: ZD is launched and searching for Java on your system JRE is found Java version is : 1.8 Value of JavaHome from regsitry is C:\Program Files\Java\jre1.8.0_141 Locati...
by rrreinig
Mon Aug 14, 2017 11:56 pm
Forum: General Questions
Topic: Zimbra Desktop 7.3.1 won't start
Replies: 7
Views: 9788

Re: Zimbra Desktop 7.3.1 won't start

The only file at this location is zdesktop.out. The contents are what I listed.
by rrreinig
Wed Aug 09, 2017 7:34 pm
Forum: General Questions
Topic: Zimbra Desktop 7.3.1 won't start
Replies: 7
Views: 9788

Re: Zimbra Desktop 7.3.1 won't start

Here are the log file contents from C:\Users\user_name\AppData\Local\Zimbra\Zimbra Desktop\log 0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog 548 INFO [main] log - jetty-6.1.22.z6 1799 INFO [main] log - No Transaction manager found - if...
by rrreinig
Tue Aug 08, 2017 1:17 am
Forum: General Questions
Topic: Zimbra Desktop 7.3.1 won't start
Replies: 7
Views: 9788

Re: Zimbra Desktop 7.3.1 won't start

OK, I was able to fix the issue with Win 10 System Restore not working, see: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-restore-error-0x80070091/cedb6d6a-a3cf-4917-a6c0-a1544631adb6 However, after restoring the system to the configuration before upgrading to 7.3.1, I ...
by rrreinig
Mon Aug 07, 2017 3:42 pm
Forum: General Questions
Topic: Zimbra Desktop 7.3.1 won't start
Replies: 7
Views: 9788

Re: Zimbra Desktop 7.3.1 won't start

Thanks for your help. I removed 7.3.1 using control panel and then successfully installed 7.3.0 but I still get the same message "Initializing, please wait..." and Desktop won't start. I looked at the zdrun.vbs file and I can see where the message is being generated but I'm not familiar en...
by rrreinig
Sun Aug 06, 2017 7:15 pm
Forum: General Questions
Topic: Zimbra Desktop 7.3.1 won't start
Replies: 7
Views: 9788

Zimbra Desktop 7.3.1 won't start

I am running Zimbra Desktop on a Windows 10 PC. I have successfully used version 7.3.0 for some time but after upgrading to 7.3.1, I get a message box saying "Initializing, please wait..." when I try to start the program and it never starts. I ran "Repair" from the installer but ...

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