Search found 62 matches

by patrickwilson82
Fri Aug 02, 2019 3:41 pm
Forum: Zimbra Connector for Outlook
Topic: Zimbra tab in Outlook missing, now profile won't load
Replies: 2
Views: 1113

Re: Zimbra tab in Outlook missing, now profile won't load

Well I finally got the new Outlook profile to load, after I noticed a message in the background about the Zimbra add-in being disabled. But I'm not sure what caused the Zimbra tab to turn up missing like that. Was the add-in disabled when I reinstalled ZCO? Or did that some how happen before?
by patrickwilson82
Fri Aug 02, 2019 3:11 pm
Forum: Zimbra Connector for Outlook
Topic: Zimbra tab in Outlook missing, now profile won't load
Replies: 2
Views: 1113

Zimbra tab in Outlook missing, now profile won't load

Hello, On one of my users was recently upgraded to a new PC with Office 2019 with Zimbra Outlook Connector 8.8.12.1813. When she went to put up an Out of Office, we noticed that her Zimbra tab is missing from Outlook. I tried uninstalling and reinstalling Zimbra Outlook Connector. After that her pro...
by patrickwilson82
Thu Jun 20, 2019 6:57 pm
Forum: Installation and Upgrade
Topic: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments
Replies: 63
Views: 15432

Re: 8.8.12 Patch 3 breaks inline signatures and creates multiple attachments

Same problem here with 8.7.11 patch 12. I was blaming Outlook at first. Looks like I unfairly blamed Microsoft for once.
by patrickwilson82
Mon May 13, 2019 2:20 pm
Forum: Zimbra Connector for Outlook
Topic: Sent mail did not sync
Replies: 1
Views: 624

Re: Sent mail did not sync

The problem is fixed now. I think due to his extremely large mailbox, the messages took extra long to sync over.
by patrickwilson82
Mon May 13, 2019 1:34 pm
Forum: Zimbra Connector for Outlook
Topic: Sent mail did not sync
Replies: 1
Views: 624

Sent mail did not sync

I have two users who I recently upgraded to new machines with Outlook 2016, running Zimbra Outlook Connector 8.8.12.1813. One user's sent mail folder synced over to the new machine, just fine. The other did not. What can I checkm for to see why this did not work? Thanks.
by patrickwilson82
Thu Feb 28, 2019 3:02 pm
Forum: Administrators
Topic: Can't forward from shared mailbox
Replies: 2
Views: 344

Re: Can't forward from shared mailbox

Hi, I'm not quite sure that providing access to a user mailbox, will give that user the rights to "send as" and "send on behalf of" that one would typically need when performing such actions. Could you make sure that from user John (I think you can do this from admin console go ...
by patrickwilson82
Wed Feb 27, 2019 8:50 pm
Forum: Administrators
Topic: Can't forward from shared mailbox
Replies: 2
Views: 344

Can't forward from shared mailbox

So User John left my company and User Jane replaced him. I gave Jane shared access to John's mailbox, but any time she tries to forward one of his emails from Outlook, she gets a bounceback stating that she doesn't have permission to do this. I even gave her Administrative access, but it's still not...
by patrickwilson82
Wed Feb 27, 2019 8:33 pm
Forum: Zimbra Connector for Outlook
Topic: Mime to MAPI Conversion Issues
Replies: 2
Views: 1016

Re: Mime to MAPI Conversion Issues

I opened the ticket and support had me reset the user's Sync Token back to a number before the request that was indicated in the email. I believe that may have fixed it. Hopefully I can confirm with the user when he returns tomorrow.
by patrickwilson82
Tue Feb 26, 2019 4:54 pm
Forum: Zimbra Connector for Outlook
Topic: Mime to MAPI Conversion Issues
Replies: 2
Views: 1016

Mime to MAPI Conversion Issues

Can anyone tell me what this means? Thanks. Subject: Local Failure Notice Importance: High This e-mail was generated for technical support purposes. Sync Type: Delta Sync Sync Token (before request): 519690 Sync Token (most current): 519697 Store: Zimbra - John Doe Computer Name: DELL-XXX-XX ZCO Ver...
by patrickwilson82
Wed Jan 09, 2019 3:42 pm
Forum: Installation and Upgrade
Topic: Upgrading to 8.8.11
Replies: 6
Views: 2274

Re: Upgrading to 8.8.11

axslingr wrote:Always update the server first.

Lance

Thank you. Do you happen to know if Zimbra Outlook Connector can be ran with the Open Source edition?

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