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    I have file a new bug for this: Bug 39605 –...

    I have file a new bug for this: Bug 39605 – Yahoo address book sync error due to unsupported address field element.
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    Bug 31450 was resolved, but this may be a...

    Bug 31450 was resolved, but this may be a different issue related to renaming the folder while messages were being synced.

    Assuming the messages were synced from the Yahoo server to begin with you...
  3. Thanks for the description, I was able to track...

    Thanks for the description, I was able to track down the problem. I also filed a bug: Bug 38817 – Google contact sync failure if no contacts exist.
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    I filed a bug for this: Bug 38384 – Better...

    I filed a bug for this: Bug 38384 – Better failure handling for remote folders that cannot be deleted
  5. Can this error be reproduced consistently? Also,...

    Can this error be reproduced consistently? Also, could you please follow these instructions in order to produce a debug trace of the IMAP commands leading up to the failure: Yahoo! Zimbra Desktop FAQ...
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    What is the error you receive?

    What is the error you receive?
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    See: Bug 30643 – Optional Support to...

    See: Bug 30643 – Optional Support to disable UIDL-Requirement for POP3 Servers

    This is targeted to be fixed for ZDesktop 1.1 release.
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    Freddie, Unfortunately, the only way to...

    Freddie,

    Unfortunately, the only way to currently do this is by setting GMail up as a generic IMAP account, but then you will lose calendaring and contacts. Please file a bug and we'll look into...
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    You should have seen other per-message error...

    You should have seen other per-message error reports generated before this one. Could you please attach one of those?
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    True, since we rotate the logs there may be...

    True, since we rotate the logs there may be multiple log files. Would you mind greping the log files to see which one contains the error "Unknown folder"? That would be the one I am interested in.
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    ZDesktop only scans the folders returned by your...

    ZDesktop only scans the folders returned by your IMAP server. If you send a log file than I can take a closer look into what may be going on.
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    Would you mind sending me (dac@zimbra.com) the...

    Would you mind sending me (dac@zimbra.com) the full log file? I am still having trouble reproducing this and want to see the full result of the LIST command before and after the error.

    Thanks,...
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    It looks like the IMAP server is returning a...

    It looks like the IMAP server is returning a mailbox name with an improperly encoded character. Which email provider are you using? Also, could you please follow these instructions to enable a debug...
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    Thanks for the log file. It looks like the GMail...

    Thanks for the log file. It looks like the GMail server is reporting an error when trying to fetch messages. Could you please follow the instructions at...
  15. For some reason, I could not find your bug report...

    For some reason, I could not find your bug report so ended up filing a new one: Bug 36869 – APPEND error due to invalid date format. If this is a dup please let me know.
  16. Something's not right as we should be using SMTP...

    Something's not right as we should be using SMTP for sending small biz email and not "SendMessage" (Yahoo Mail API). Would you mind enabling debug trace in account settings then after hitting save...
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    Would you mind sending me your Yahoo ID? I will...

    Would you mind sending me your Yahoo ID? I will forward the information to the Yahoo mail team so they can investigate and possibly manually unblock your account.
  18. Thread: Also sync failure

    by dac
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    The "999" error was a server-side issue...

    The "999" error was a server-side issue supposedly fixed by the Yahoo Address Book team. I'll have to follow up with them to find out why this is still failing for you. Would you mind sending me your...
  19. The "999" error is due to a server-side issue...

    The "999" error is due to a server-side issue that was supposedly fixed by the Yahoo Address Book team. I'll have to follow up with them to see why this is still happening for you. Would you mind...
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    Do you mean every number in the OTHER phone field...

    Do you mean every number in the OTHER phone field disappeared within ZDesktop or the GMail web interface? We should never be deleting phone numbers, although if you have more than one OTHER phone...
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    Thanks, this should be enough information to...

    Thanks, this should be enough information to reproduce the problem. I will it out myself and let you know.

    - David
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    Bug 36111 – ParseException thrown for empty...

    Bug 36111 – ParseException thrown for empty IMAP CAPABILITY response
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    Looks like the server returned an empty...

    Looks like the server returned an empty CAPABILITY response. I will fix the code to handle this case.
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    It looks like we were not able to parse the...

    It looks like we were not able to parse the output from the IMAP LIST command. Could you please go to Account Setup -> Edit and enable the "Debug Logging" option? Click on "Send/Receive" then attach...
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    Thanks Pierre, I've filed a bug to track this...

    Thanks Pierre,

    I've filed a bug to track this issue: Bug 35514 – Duplicate IMAP_FOLDER tracker when import GMail folder/label named 'junk'. We'll try to get the fix into the next RC2 release.
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