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  1. Replies
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    Hello, patit. Can you provide the support case...

    Hello, patit. Can you provide the support case numbers here or send me a private message with more information so that I can review what's happened and understand what we're discussing? Thanks!
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    Hi, folks. I'm sorry you've had trouble getting...

    Hi, folks. I'm sorry you've had trouble getting in touch. As a customer your organization has a sales contact who should have provided support access. If the sales contact is not responding, please...
  3. The MoveBlobsRequest is part of HSM which is part...

    The MoveBlobsRequest is part of HSM which is part of the Network Edition only.

    The hsm soap admin doc will be included in /opt/zimbra/doc/ as of ZCS 7.
    Bug 51618 - include...
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    You're looking at two different items;...

    You're looking at two different items; reject_unlisted_recipient should be listed in the smtpd_recipient_restrictions, so it's not necessary to also set smtpd_reject_unlisted_recipient.

    $ postconf...
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    might be easiest to search all of ldap. search...

    might be easiest to search all of ldap. search for just the mystery address itself in the admin console without specifying the attribute
  6. do you get a stacktrace in mailbox.log when a...

    do you get a stacktrace in mailbox.log when a login hangs?
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    Hi shuntphl We are sorry to hear that your...

    Hi shuntphl

    We are sorry to hear that your experience so far has been unsatisfying. This is not the customer experience towards which we strive, and it is very disappointing on both sides. I...
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    That will configure the mailboxd jetty service to...

    That will configure the mailboxd jetty service to listen on both the http and https ports (80 and 443 by default). You'll have to run "zmtlsctl https" to cause jetty to only listen on the https port...
  9. Several bugs were filed for this problem; it was...

    Several bugs were filed for this problem; it was fixed for 5.0.12 through Bug 33604.

    You can work around it by killing the existing zmlogger processes (which are occupying the mysql connections).
  10. What shows up in the logs (mailbox.log and...

    What shows up in the logs (mailbox.log and zimbra.log) when someone sends a message from a Blackberry and the canonical address is not used?

    Has postconf local_header_rewrite_clients been modified?
  11. or configure zmprov to use the zmhostname (which...

    or configure zmprov to use the zmhostname (which resolves to the appropriate ip address):
    $ zmlocalconfig -e zimbra_zmprov_default_soap_server=zimbra.domain.be

    btw we are working to handle the...
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    your mta has a certificate that expired 18 months...

    your mta has a certificate that expired 18 months ago:
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    OK nm I just reproduced this (on...

    OK nm I just reproduced this (on zdesktop_0_92_build_1415) with tcpdump running. Desktop is issuing starttls; that's why it's encountering the certificate warning. JJ will be able to tell us if there...
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    What version of Zimbra Desktop are you guys...

    What version of Zimbra Desktop are you guys running? Is it zdesktop_0_92_build_1415? On what OS?
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    It's probably easier to use "zmmailbox...

    It's probably easier to use "zmmailbox postRestURL". Also, are you running the icalmig utility on the exports from OCS?

    zmmailbox -z -m user@domain.com pru /some-tasks-folder user-export.ics
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    Let's make sure there aren't any extra or old...

    Let's make sure there aren't any extra or old files in the way. Please post the output of "ls -laR ~/ssl/". Are you working with zmcertmgr? Run "sudo zmcertmgr -h" for some sample commands.

    BTW do...
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    looks like the domain is "emailvm.cvemg.local"...

    looks like the domain is "emailvm.cvemg.local" not "email.cvemg.local". can you confirm that by running "zmprov getAllDomains"?
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    It wasn't listed in the release notes, but this...

    It wasn't listed in the release notes, but this is Bug 22252 (Unable to open appointments from Lotus Notes if attachement contains a space character)
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    Upgrade to at least 5.0.5 and this is no longer a...

    Upgrade to at least 5.0.5 and this is no longer a problem.

    In 5.0.4, the error should only occur when in a message or calendar view that contains the event referencing the attachment with the...
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    If "NAMESPACE" is the only capability disabled: ...

    If "NAMESPACE" is the only capability disabled:



    Just unset those attributes:

    $ zmprov mcf zimbraImapDisabledCapability ""
    $ zmprov mcf zimbraImapSSLDisabledCapability ""

    You'll have to...
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    Can you post a screenshot of the account setup...

    Can you post a screenshot of the account setup screen from Zimbra Desktop?
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    please post the stacktrace(s) from...

    please post the stacktrace(s) from /opt/zimbra/log/mailbox.log for any errors that occurred during the backup
  23. Is it the mailbox mysqld or the logger mysqld...

    Is it the mailbox mysqld or the logger mysqld that is consuming the cpu?
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    It looks like the problem was always with the...

    It looks like the problem was always with the logger mysql password. I think the mailbox mysql migration is done. Let's check the database:

    # su - zimbra
    $ mysql zimbra
    > select * from config;...
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    what does zmcontrol status show? Is there...

    what does zmcontrol status show? Is there anything in the /opt/zimbra/log/mailbox.log when the mta is trying to deliver a message to your mailbox?
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