Search found 187 matches

by eugener
Fri Feb 13, 2009 12:14 pm
Forum: Zimbra Connector for Blackberry
Topic: ZCB Beta 4 is out!
Replies: 17
Views: 1866

ZCB Beta 4 is out!

Based on the log file provided, there was a problem opening msg store for offending user:[20401] (02/13 08:13:01.739):{0x488} {donthorpe@franklinamerican.com} MAPIMailbox::MAPIMailbox(2) - GetMsgStore (0x80004005) failedPlease try restarting BB controller, restarting OS, also you may want to try to ...
by eugener
Wed Jan 28, 2009 6:01 pm
Forum: Zimbra Connector for Blackberry
Topic: ZCB BETA 3 Known Issues
Replies: 26
Views: 2956

ZCB BETA 3 Known Issues

I'm pleased to inform that this issue was recently fixed. At this point, zimbra is in process of releasing ZCB 4 where you will be able to find this particular fix along with series of other improvements. You should expect new release to be posted very soon.
Thanks,
-Eugene
by eugener
Tue Jan 27, 2009 6:35 pm
Forum: Zimbra Connector for Blackberry
Topic: BES sync issue
Replies: 7
Views: 882

BES sync issue

Please open support case in regards to the issue (support@zimbra.com). We may need to obtain log files to troubleshoot further.
by eugener
Mon Jan 26, 2009 12:33 pm
Forum: Zimbra Connector for Blackberry
Topic: BES sync issue
Replies: 7
Views: 882

BES sync issue

Please note that BES BETA 3 requires Outlook 2007 and not Office 2003 as specified in installation document. Our customers are encouraged to build new ZCB environment with a clean installation of Outlook 2007. In the same time, upgrading of Outlook 2003 to Outlook 2007 is not recommended as it leave...
by eugener
Wed Dec 17, 2008 11:51 am
Forum: Zimbra Connector for Blackberry
Topic: BES sync issue
Replies: 7
Views: 882

BES sync issue

At this point i would suggest to make sure that you have latest version of zcb connector and followed proper installation sequense as described in BES connector installation doc:- install latest MAPI/CDO - install BES and latest SP - install Outlook and latest SP - install ZCB and latest SP - provis...
by eugener
Tue Dec 16, 2008 4:28 pm
Forum: Zimbra Connector for Blackberry
Topic: BES sync issue
Replies: 7
Views: 882

BES sync issue

Hi adebnar,Here is a couple of questions that can help troubleshoot the problem:- What version of BES and BES connector are you using? - Can i ask to describe sync problem that you have in more detail. I need more info. Based on your note "if I properly shutdown BES and restart I get one sync a...
by eugener
Tue Dec 16, 2008 2:01 pm
Forum: Zimbra Connector for Blackberry
Topic: ZCB BETA 3 Known Issues
Replies: 26
Views: 2956

ZCB BETA 3 Known Issues

Address book duplication issue is intermittent (see Bug 33227). Please contact me at eugene@zimbra.com in case if you have solid reproducible scenario. I will work with you to find the problem.

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