Search found 187 matches

by eugener
Fri Jul 02, 2010 12:29 pm
Forum: Zimbra Connector for Blackberry
Topic: ZCB upgrade to 6.0.7 debug errors
Replies: 3
Views: 949

ZCB upgrade to 6.0.7 debug errors

This was fixed. Please grap the latest version of zcb 6.0.7(ZimbraBESConnector-6.0.7_GA_2381_6.0.5369.7.msi) from Download Zimbra Collaboration Suite, Zimbra Desktop free email client, Zimbra for BlackBerry
by eugener
Wed Jun 30, 2010 1:29 pm
Forum: Zimbra Connector for Blackberry
Topic: Duplicate email on BB with ZCO
Replies: 4
Views: 978

Duplicate email on BB with ZCO

Please try the following:- stop BB controller - enable zcb logs(zcologctl.exe) - start BB controller - send test message to the user in question - open up support case(support@zimbra.com) and attach (MAGT + zcb logs covering period of time when test message was sent)We may need to go through logs to...
by eugener
Thu Jun 17, 2010 2:18 pm
Forum: Zimbra Connector for Blackberry
Topic: CDO_ in BES Mail Profile List
Replies: 1
Views: 504

CDO_ in BES Mail Profile List

These temporary cdo profiles can be manually removed using procedure below:- stop BB controller - go to the list of the profiles (control panel->mail) and manually remove all 'CDO_....' profiles - start BB controllerMost likely this happened because windows update overwrote ‘emsmdb32.d...
by eugener
Wed May 26, 2010 6:47 pm
Forum: Zimbra Connector for Blackberry
Topic: Outlook 2007 will not install
Replies: 24
Views: 3860

Outlook 2007 will not install

Correct. For zcb to function properly, Outlook and MAPI/CDO should coexist. Please try steps below in order to overcome error message that you mentioned in original post:- uninstall Outlook 2007 - unistall MAPI/CDO - uninstall any other MAPI clients(if present) - download and install MAPI/CDO using ...
by eugener
Mon May 17, 2010 5:17 pm
Forum: Zimbra Connector for Blackberry
Topic: Calendar sync of old appointments
Replies: 1
Views: 439

Calendar sync of old appointments

Since Zimbra store provider uses local cache to store data, ZCB gives system administrators a way to limit the amount of mail/calendar that initially added to the cache. By default, only 2 days of mesasges/calendar is stored in the cache. The max age (in days) of emails and appointments that will be...
by eugener
Wed Apr 28, 2010 12:32 pm
Forum: Zimbra Connector for Blackberry
Topic: Can not get GAL to Sync
Replies: 5
Views: 787

Can not get GAL to Sync

>i have not been able to telnet to port 443 Command 'zmtlsctl both' is supposed to open up 443 on zimbra server. ZCB is using this port to download GAL from ZCS. Also it is recommended(see install document) to connect ZCB machine to ZCS directly without proxy or firewall in between. Is it po...
by eugener
Tue Apr 27, 2010 4:47 pm
Forum: Zimbra Connector for Blackberry
Topic: Can not get GAL to Sync
Replies: 5
Views: 787

Can not get GAL to Sync

Additionally, BES 4.1.7 is not supported. I would recommend to install BES 4.1.6. Please see zcb installation document for more details.
by eugener
Tue Apr 27, 2010 4:45 pm
Forum: Zimbra Connector for Blackberry
Topic: Can not get GAL to Sync
Replies: 5
Views: 787

Can not get GAL to Sync

Perhaps switching mailmode to 'both' will help to sync GAL. Please see command below:
zmtlsctl both
CLI zmtlsctl to set Web Server Mode - Zimbra :: Wiki
by eugener
Wed Apr 21, 2010 4:42 pm
Forum: Zimbra Connector for Blackberry
Topic: [SOLVED] BlackBerryServer account can't be opened in Outlook
Replies: 2
Views: 631

[SOLVED] BlackBerryServer account can't be opened in Outlook

Perhaps repairing this file using scanPST utility will help.
by eugener
Mon Apr 12, 2010 2:29 pm
Forum: Zimbra Connector for Blackberry
Topic: Getting past MAPI profile in BES installer?
Replies: 4
Views: 799

Getting past MAPI profile in BES installer?

Is it possible that you are installing BES 5.0(not supported yet) instead of BES 4.1.6?

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