Search found 187 matches

by eugener
Mon Mar 29, 2010 7:11 pm
Forum: Zimbra Connector for Blackberry
Topic: How To Change Service Account for BES
Replies: 1
Views: 517

How To Change Service Account for BES

Just opened the bug below. Please copy yourself on CC list to get status updates.
Bug 45712 – How to switch BlackBerry Enterprise Server service accounts with ZCB
by eugener
Mon Mar 15, 2010 4:35 pm
Forum: Zimbra Connector for Blackberry
Topic: Calendar Sync Issues
Replies: 10
Views: 1738

Calendar Sync Issues

In accordance with the quick test that i did on my device this functionality should generally work. I guess there is something special about your environment that blocks propagation of changes to calendar events over to zimbra server. Please try these steps as a possible solution:-stop BB controller...
by eugener
Mon Mar 15, 2010 3:19 pm
Forum: Zimbra Connector for Blackberry
Topic: [SOLVED] Exchange/BES, Zimbra environment
Replies: 2
Views: 438

[SOLVED] Exchange/BES, Zimbra environment

Currently ZCB does not support capability to communicate with multiple messaging servers on the same BES instance. You may need to consider running separate BES instance dedicated to zimbra.
by eugener
Mon Mar 15, 2010 3:13 pm
Forum: Zimbra Connector for Blackberry
Topic: Calendar sync stops for one user
Replies: 2
Views: 698

Calendar sync stops for one user

First thing to check is whether calendar sync problem occurs between BES and zimbra server or between BES and BB device. In order to determine this, stop BB controller, open up 'BlackBerryServer' mail profile with Outlook and check if calendar events are displayed for user in question. In ca...
by eugener
Thu Mar 11, 2010 1:40 pm
Forum: Zimbra Connector for Blackberry
Topic: How to install BES?
Replies: 4
Views: 1327

How to install BES?

Is it possible that you are installing BES 5.0 which is not yet supported by zimbra? Please try to install BES 4.1.6.
by eugener
Fri Mar 05, 2010 7:09 pm
Forum: Zimbra Connector for Blackberry
Topic: Duplicate email on BB with ZCO
Replies: 4
Views: 978

Duplicate email on BB with ZCO

What is the version of zco connector that user in question is using? Also does duplication on device still occur in case if user will shutdwon Outlook/zco?
Does re-provisioning of user in BB manager help to solve this problem?
by eugener
Fri Mar 05, 2010 6:57 pm
Forum: Zimbra Connector for Blackberry
Topic: Blackberry Messages Undeliverable Error
Replies: 5
Views: 1199

Blackberry Messages Undeliverable Error

Please post the content of the body and attachments if posible of "Undeliverable" message
by eugener
Thu Feb 25, 2010 6:02 pm
Forum: Zimbra Connector for Blackberry
Topic: BES Activation issues
Replies: 3
Views: 710

BES Activation issues

Please enable zcb logging, type 'zcologctl.exe' in command prompt, check 'enable logging' and then restart Outlook. Please find and inspect content of zcb log file with 'OUTLOOK' component in its name. In case if you don't see anything obvious, please send this file over ...
by eugener
Thu Feb 25, 2010 5:00 pm
Forum: Zimbra Connector for Blackberry
Topic: BES Activation issues
Replies: 3
Views: 710

BES Activation issues

First thing to check is whether mailmode is set to 'both' and not 'http only':CLI zmtlsctl to set Web Server Mode - Zimbra :: WikiIf mailmode is set to 'both' and activation still does not work, please try to open up 'BlackBerryServer' mail profile with Outlook and ch...
by eugener
Thu Feb 18, 2010 5:20 pm
Forum: Zimbra Connector for Blackberry
Topic: [SOLVED] Calendar : Soap Fault. / account.AUTH_FAILED
Replies: 2
Views: 694

[SOLVED] Calendar : Soap Fault. / account.AUTH_FAILED

In case if this problem is reproducible, please open up support case(support@zimbra.com) and attach bes and zcb logs to the case covering period of time when appoitnment was created on BB device.

Go to advanced search