I cannot start the Server profile by only stopping the controller service - must shut down server - please see first log when errored (saying profile was already in use). I have done so and second log is with server shutdown and opening BlackBerryServer profile in Outlook on BES server.
I believe that the Database Consistency Service is enabled when you install BES MDS (which ZCB doesn't need and seems to have problems with based on this forum thread).
If this fixes the problem, I would recommend uninstalling MDS from BES or performing a clean BES install w/o MDS.
Well, I tried it out and it seemed to start creating 10 10meg log files a minute - I have attached one for your review. Once I started the services again the crazy log file creation stopped.
I am just wondering - this is not a new install and was working great for 3 weeks before last night's upgrade - was there anything in the upgrade that changed something with BES - I did not see anything in the release notes, but so far that was the only change in the environment - going from 5.0.3 to 5.0.4.
Thanks again for your assistance.
No, no other changes other than the ZCS upgrade from 5.0.3 to 5.0.4.
I have stopped services you recommended and am trying to verify we are up - will update as soon as I have confirmation.
You mentioned, "Even with the GAL set to do ROOT searches we BES won't show any other domains in the address book other than the one that the actual BES admin user is part of."
Do you have both of the below variables set to ROOT for the domain or just one?
zmprov gdi [domainname] variable
If you have to set the Sync one to ROOT. Log into Outlook on the BES box as both BES account and then do a GAL sync. Do the other domains show up now?
I only have the zimbraGalInternalSearchBase set to ROOT. Do I need both set to ROOT?
Thanks for the help
I've just started getting the same error running 5.0.2 without MDS installed on our BES.
It seems to happen once I've added a certain number of users (in this case just now - adding user number 46)
I've been working on this over the weekend and am bored of uninstalling / re-installing BES.
Did this get solved ?
1) is it failing in the exact same way? the problem that we were seeing was that the BES agent wouldn't start due to that other process which was locking the store from being accessible via BES agent.
2) how are you adding your users. if you are doing it in a large, multi select and a multiple add in the BES manager, is it possible to try to add these users one by one with the BES agent up and running? then if you receive an error trying to add a user, please send me the logs. this could be a performace related issue with mounting all those stores at a single time
3) what are the specs of the machine running BES? what are the sizes of the BES agent process and Outlook processes running on the machine (in terms of memory footprint)?