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Thread: Webmail error when send email

  1. #1
    Join Date
    Jul 2009
    Posts
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    6

    Default Webmail error when send email

    Network error....


    method: SendMsgRequest
    msg: system failure: MessagingException
    code: service.FAILURE
    detail: soap:Receiver
    trace: btpool0-8:1246906294327:69e96f89a3226f56
    request:

    Body: {
    SendMsgRequest: {
    _jsns: "urn:zimbraMail",
    m: {
    e: [
    0: {
    a: "ana@franklangevin.net",
    add: 1,
    p: "ana",
    t: "t"
    },
    1: {
    a: "rcollin@franklangevin.net",
    p: "remi collin",
    t: "f"
    }
    ],
    idnt: "ce7d7b8e-68bf-4f96-9061-281d97d8d2c3",
    mp: [
    0: {
    content: {
    _content: ""
    },
    ct: "text/plain"
    }
    ],
    su: {
    _content: "eeeeeeeeeeeeee"
    }
    },
    suid: 1246906310978
    }
    },
    Header: {
    context: {
    _jsns: "urn:zimbra",
    account: {
    _content: "rcollin@franklangevin.net",
    by: "name"
    },
    authToken: "(removed)",
    format: {
    type: "js"
    },
    sessionId: {
    _content: 166,
    id: 166
    },
    userAgent: {
    name: "ZimbraWebClient - FF3.0 (Linux)",
    version: "5.0.16_GA_2921.UBUNTU8_64"
    }
    }
    }


    But can send email when use imap ..telnet etc..

    webmail working good before ...i try correct document probleme !

    i try tu fix permission ...still not working

  2. #2
    Join Date
    Jun 2008
    Posts
    594
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    Default

    Can you post mailbox.log output while you send the mail ? Also check for below setting :-

    zmprov gs `zmhostname` | grep -i smtphost

  3. #3
    Join Date
    Jul 2009
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    Default

    zmprov gs `zmhostname` | grep -i smtphost
    zimbraSmtpHostname: franklangevin.net
    Attached Files Attached Files

  4. #4
    Join Date
    Jun 2008
    Posts
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    Default

    Hi imerius,

    I went through the logs and saw this :-

    com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption: franklangevin.net; chained exception is:
    java.net.UnknownHostException: franklangevin.net
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1376)

    You have zimbraSmtpHostname: franklangevin.net which it cannot resolve. Can you change franklangevin.net to IP address of SMTP server ?

    zmprov ms `zmhostname` zimbraSmtpHostname xx.xx.xx.xx

  5. #5
    Join Date
    Jul 2009
    Posts
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    Thumbs up Very thx

    i add this line in my tinydns (because your help)

    +franklangevin.net:67.70.238.58:86400

    work again...

    my pitching error but very very very thx

  6. #6
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    Default

    Good to know its working now.

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