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Thread: Cannot update ZCS connector to newest version

  1. #1
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    Default Cannot update ZCS connector to newest version

    Good morning,

    I've tried to update a client computer with the latest ZCS connector for outlook after the last update for our mailserver.

    The computer runs on Windows 7 pro, 32-bit, and has all updates from Windows update installed.

    When I try to update the ZCS connector, the installation quits halfway and states that "there was an error during installation". I used msiexec to trace the installation and create a logfile, which I have attached. Can you see what is going wrong on this computer? Currently we're using an old version of ZCS connector which works, but I want to update this computer to use the same version as we're running on our server.

    Thanks!
    Attached Files Attached Files

  2. #2
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    Default

    Anyone got an idea about this? Somewhere in the logfile you can see that the installation goes wrong, but I cant figure out what causes the problem. I've also tried to install the ZCS outlook connector as the local administrator, but the result is the same. BTW the useraccount I use when installing the connector has administrative rights.

  3. #3
    Join Date
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    Default

    Did you try uninstalling and reinstalling?

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