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Thread: big problem after ugrade to v8

  1. #1
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    Default big problem after ugrade to v8

    I tried to update my serveur to v8 but the VM crashes during the upgrade .
    After i tried a new upgrade bug there are errors .
    Now i have many soap errors for 3 accounts .

    2012-10-03 13:57:43,403 INFO [MailboxPurge] [mid=6;] cache - initializing folder and tag caches for mailbox 6
    2012-10-03 13:57:43,405 WARN [MailboxPurge] [mid=6;] purge - Unable to purge mailbox 6
    com.zimbra.common.service.ServiceException: system failure: fetching folder data for mailbox 6
    ExceptionId:MailboxPurge:1349265463404:e2f26874234 59f04
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:258)
    at com.zimbra.cs.db.DbMailItem.getFoldersAndTags(DbMa ilItem.java:2003)
    at com.zimbra.cs.mailbox.Mailbox.loadFoldersAndTags(M ailbox.java:1876)
    at com.zimbra.cs.mailbox.Mailbox.beginTransaction(Mai lbox.java:1512)
    at com.zimbra.cs.mailbox.Mailbox.beginTransaction(Mai lbox.java:1455)
    at com.zimbra.cs.mailbox.Mailbox.getConfig(Mailbox.ja va:1536)
    at com.zimbra.cs.mailbox.Mailbox.open(Mailbox.java:65 0)
    at com.zimbra.cs.mailbox.MailboxManager.getMailboxByI d(MailboxManager.java:491)
    at com.zimbra.cs.mailbox.MailboxManager.getMailboxByI d(MailboxManager.java:385)
    at com.zimbra.cs.mailbox.PurgeThread.run(PurgeThread. java:149)
    Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorEx ception: Unknown column 'mi.locator' in 'field list'

    Somebody has an idea ?
    Thanks

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    I'll move this thread to the correct forum as it's not a question about 'Migration'. You should also post a more descriptive title that 'Big problem....', that doesn't really give anyone much information about your problem and it's likely to get ignored.

    You might have a corrupt mysql table(s), start with some of these threads: site:zimbra.com +" system failure: fetching folder data for mailbox" + - Yahoo! Search Results[solved]&ei=UTF-8&fr=moz35
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    When i try to reindex an account i have this error :
    ERROR: service.FAILURE (system failure: fetching folder data for mailbox 9)
    If found many posts on the forum but no

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by guigeek View Post
    When i try to reindex an account i have this error :
    ERROR: service.FAILURE (system failure: fetching folder data for mailbox 9)
    Posting one line from the log files out-of-context isn't really much use.

    Quote Originally Posted by guigeek View Post
    If found many posts on the forum but no
    Did you try some of the solutions in the link I gave you and if you did, what were the results?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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