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Thread: IO Exception when sending (some) email

  1. #1
    Join Date
    Oct 2006
    Rep Power

    Default IO Exception when sending (some) email


    I have some users with large amounts of email. There are certain emails which they just do not appear to be able to forward. They get the following stack trace when they try:

    msg - system failure: IOException
    com.zimbra.common.service.ServiceException: system failure: IOException
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M
    at com.zimbra.cs.operation.SendMsgOperation.callback(
    at com.zimbra.cs.operation.Operation.schedule(Operati
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:140)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:168)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:90)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at ternalDoFilter(
    at Filter(
    at org.apache.catalina.core.StandardWrapperValve.invo ke(
    at org.apache.catalina.core.StandardContextValve.invo ke(
    at org.apache.catalina.core.StandardHostValve.invoke(
    at org.apache.catalina.valves.ErrorReportValve.invoke (
    at org.apache.catalina.core.StandardEngineValve.invok e(
    at org.apache.catalina.valves.AccessLogValve.invoke(A
    at org.apache.catalina.connector.CoyoteAdapter.servic e(
    at org.apache.coyote.http11.Http11Processor.process(H
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt
    at Socket(
    at ead.runIt(
    at org.apache.tomcat.util.threads.ThreadPool$ControlR
    Caused by: No content
    at javax.mail.internet.MimePartDataSource.getInputStr eam(
    at javax.activation.DataHandler.writeTo(DataHandler.j ava:287)
    at javax.mail.internet.MimeBodyPart.writeTo(MimeBodyP
    at javax.mail.internet.MimeBodyPart.writeTo(MimeBodyP
    at javax.mail.internet.MimeMultipart.writeTo(MimeMult
    at com.sun.mail.handlers.multipart_mixed.writeTo(mult
    at javax.activation.ObjectDataContentHandler.writeTo(
    at javax.activation.DataHandler.writeTo(DataHandler.j ava:295)
    at javax.mail.internet.MimeBodyPart.writeTo(MimeBodyP
    at javax.mail.internet.MimeMessage.writeTo(MimeMessag
    at javax.mail.internet.MimeMessage.writeTo(MimeMessag
    at com.zimbra.cs.mime.ParsedMessage.mimeToRaw(ParsedM
    at com.zimbra.cs.mime.ParsedMessage.getRawData(Parsed
    at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:3287)
    at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:3265)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M
    ... 26 more

    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver

    We are running:

    Release 4.5.2_GA_699.RHEL4_20070216161813 RHEL4 FOSS edition

    They are small emails (< 100k) so it isn't the size restriction. There are multiple attachments, although only 1 has been selected to be forwarded.

    Any ideas what the problem could be?

    Thanks for your help.


  2. #2
    Join Date
    Oct 2005
    Thatcher, AZ
    Rep Power


    Please upgrade to 4.5.6 right away!!!!!!!

    4.5.2 had some pretty major bugs.

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