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Thread: Zimbra and SugarCRM

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  1. #1
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    Default Zimbra and SugarCRM

    I'm an open source shop and have been looking at SugarCRM's open source version for my marketing needs.

    Q: With the campaign emailing features that SugarCRM has, I believe I need an email server to process the campaign. Has anyone put these 2 together?

    I know I'm asking a question about SugarCRM, but I'm actually more interested in how Zimbra would (or if it could) integrate with SugarCRM.

    Hat Tip to vcolombo: he had a post that noted SugarCRM and that was what brought it to my mind.

  2. #2
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    I was coming here to ask the exact same question. We recently set Zimbra up on our company's network and like the features and such, but it would be very nice to have SugarCRM integrated into the application to keep track of current customers and new sales leads.

  3. #3
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    I'd like to put my name forward for the whole SugarCRM/Zimbra combo too. I'd be interested in using SugarCRM rather than SalesForce, and as such would be curious as to how to get the zimlet to work if at all possible.

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    Default SugarCRM and Zimbra

    Quote Originally Posted by FunkyPenguin
    I'd like to put my name forward for the whole SugarCRM/Zimbra combo too. I'd be interested in using SugarCRM rather than SalesForce, and as such would be curious as to how to get the zimlet to work if at all possible.
    We are in testing with SugarCRM right now and have yet to get to the emailing from within Sugar.

    Here's a generic question for anyone (maybe Kevin H?): if we configure Sugar to use SMTP for outgoing (to be sent by the Zimbra server) and not worry about incoming and stuffing it into Sugar (relying on Zimbra client for incoming and all responding), should we be good to go?

    We are primarily only going to use Sugar's outgoing emailing capability to do email campaigns. We will still use Zimbra for our individual email.

    Since we aren't yet talking about zimlet integration of SugarCRM, I was hoping someone could provide at least some insight on the SMTP out of Sugar.

  5. #5
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    Quote Originally Posted by mattdono
    We are in testing with SugarCRM right now and have yet to get to the emailing from within Sugar.

    Here's a generic question for anyone (maybe Kevin H?): if we configure Sugar to use SMTP for outgoing (to be sent by the Zimbra server) and not worry about incoming and stuffing it into Sugar (relying on Zimbra client for incoming and all responding), should we be good to go?

    We are primarily only going to use Sugar's outgoing emailing capability to do email campaigns. We will still use Zimbra for our individual email.

    Since we aren't yet talking about zimlet integration of SugarCRM, I was hoping someone could provide at least some insight on the SMTP out of Sugar.
    I've just tested mailing from SugarCRM using Zimbra as the SMTP server and it is pretty straght forward. As Admin go to Admin->System/Configure Settings and enter your mail server details. Choose an account that you want to use for authentication (I tested using the Zimbra Admin account).

    To enable users to e-mail from within SugarCRM you'll have to enter their own mail details too.

    Hope this helps?

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    Default Thanks, Funky

    Quote Originally Posted by FunkyPenguin
    I've just tested mailing from SugarCRM using Zimbra as the SMTP server and it is pretty straght forward. As Admin go to Admin->System/Configure Settings and enter your mail server details. Choose an account that you want to use for authentication (I tested using the Zimbra Admin account).

    To enable users to e-mail from within SugarCRM you'll have to enter their own mail details too.

    Hope this helps?
    Thanks.

    We are still working at testing our processses (the sort or "how we will use it"), but the email campaigning is up next on the list. Mucho appreciado!

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    Wink Also interested

    Hi, I have also recently discovered Zimbra (as recently as today), and I am interested in this subject. I am or plan to specialise in several Open Source technologies like Joomla, SugarCRM, and Zimbra just fits the bill.

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    Default Question on sugar plugin for Zimbra

    I am a new Zimbra affiliate. I am using Sugar CRM in my company. Regarding internal mailings in my company, I would like to use Zimbre in conjunction with sugar. I would like to know if there is any plug-in to connect Zimbra server with Sugar CRM. I need mail folders on Sugar CRM be accessible via zimbra. Can you please guide me on this?

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Khalil Ns Abadi View Post
    I am a new Zimbra affiliate. I am using Sugar CRM in my company. Regarding internal mailings in my company, I would like to use Zimbre in conjunction with sugar. I would like to know if there is any plug-in to connect Zimbra server with Sugar CRM. I need mail folders on Sugar CRM be accessible via zimbra. Can you please guide me on this?
    Please read the post immediately above yours (and the rest of this thread), there's details in that?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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