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Thread: Invisible contacts

  1. #1
    Join Date
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    Default Invisible contacts

    When I sort contacts by Company (lastname, firstname) they no longer appear in the interface. It seems like they are deleted, because they do not show up in the search. I have noticed also that deleted contacts do not clear the page index so even though I can only see 7 contacts, the scroll option at the top says 1-13. Another person in my company reported that after he deleted a number of contacts, they held empty spaces in the page scrolling area.

    I tried to repeat process on another machine (filing by Company (lastname, firstname)) and got the same results twice and had it work once. I was changing the other fields that were entered and it seemed to work when I added the contact with C(l,f) and fail [delete] when I edited to C(l,f). Let me know if I can provide more information for you.

    PS we have about 25,000 emails on the test system and the performance is still excellent! Great Work!
    ~~~~<>~~~~
    James Spearman
    eMedis Healthcare

  2. #2
    Join Date
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    Default

    There are a couple related bugs on contacts...

    http://bugzilla.zimbra.com/show_bug.cgi?id=5378

    I think this bug is what your seeing.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
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    Default Trash

    I just noticed that all of the contacts in question are in my trash. I promise that I did not delete them. In the trash they were set to lastname, firstname and there were multiples of some of them. There was no sign of C(l,f) contacts.

    When I emptied the trash, the scroll window initially displayed 1-13. I went to several different screens and it did not change. It did update correctly when I logged out and logged back in.

    Let me know if you need addditional info.
    ~~~~<>~~~~
    James Spearman
    eMedis Healthcare

  4. #4
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    Red face Sorry

    I will search bugzilla first...
    ~~~~<>~~~~
    James Spearman
    eMedis Healthcare

  5. #5
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    Default

    Please try to remember to always tell us what build you are running when you make a problem report -- it makes things a lot easier.

    I am fairly sure the problem you are talking about (contacts-move-to-trash-by-themselves) got fixed earlier this week...I'll see if I can track down the details on it, but the fix should already be in the nightly builds and should go out in the next milestone release.

  6. #6
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    Default

    Last edited by tim brennan; 01-14-2006 at 01:41 AM. Reason: use fqdn

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