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Thread: Why is hosted service going down so much

  1. #1
    Join Date
    Dec 2007
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    Default Why is hosted service going down so much

    I am using the hosted service, and lately we have had 3-4 outages (over the last 4 weeks) of 1 hour or more.

    Currently I have been without my hosted zimbra mail for 45 minutes.
    I can't find anywhere on the site, or any service indicating why this is?

    Steve

  2. #2
    Join Date
    May 2006
    Location
    USA
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    Default

    Welcome to the forums,
    Please bring this up with your provider - a quick list of hosting partners: /partners/zimbra_hosting.html

  3. #3
    Join Date
    May 2006
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    Default

    It's not that we don't want to help, it's just that there's really nothing we can do unless your provider posts a question in the forums. Zimbra doesn't host mailboxes for the public, they provide the software to do so. I gather your just switching from SmarterMail or IMP as your website is hosted by zepto.ca & while we can see who owns the netblock off the MX record of your mailserver, peer1.com is a co-location provider, which means that it could be a thousand different companies.

    You may not be even using an official NE partner at all /partners/ because Zimbra also provides a FOSS (free and open source software) version /products/product_editions.html. Which means that millions of people can be using this software and we have no idea who is -outside of a few download stats & those who choose to report their successful installs- that's the beauty of open-source
    Last edited by mmorse; 12-18-2007 at 03:46 PM.

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