Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: View as html doesn't work

  1. #1
    Join Date
    Dec 2007
    Posts
    32
    Rep Power
    8

    Default View as html doesn't work

    We've just upgraded our Zimbra test installation from 5.0.0 FOSS to 5.0.1 NE; and we can't view attachments as html. Actually, only viewing of txt files work. All other allegedly supported formats tested show a download window and the file is downloaded.

    Formats tested:
    - .doc
    - .xls
    - .pdf
    - .txt (the only one that worked)

    HTML preview is activated in the default COS for all users, and they all have the same issue.

    Did we miss something when we upgraded?

    BTW, we upgraded through this path:
    - 5.0.0 FOSS => 5.0.0 NE
    - 5.0.0 NE => 5.0.1 NE
    no testing have been done during 5.0.0 NE, and it's NOT a production environment, yet.

    TIA.

  2. #2
    Join Date
    Apr 2007
    Location
    Sheffield, UK
    Posts
    20
    Rep Power
    8

    Default anybody have this solved please

    Has anyone else seen this please - we want to move from 5.0 NE to 5.0.1 NE but want this functionality

  3. #3
    Join Date
    Dec 2007
    Posts
    32
    Rep Power
    8

    Default

    We finally could fix this issue by uninstalling Zimbra; and cleanly reinstalling it. With all the backups and such; took less than 45 minutes.

  4. #4
    Join Date
    Mar 2006
    Location
    Beaucaire, France
    Posts
    2,322
    Rep Power
    13

    Default

    fcolpron hit the issue when upgrading from OSS to NE.
    pjl, you want to upgrade from NE to NE, you should be safe.

  5. #5
    Join Date
    Mar 2008
    Posts
    31
    Rep Power
    7

    Default

    I have this same issue after going from 5.0.0 FOSS to 5.0.2 NE. Is there a solution other than uninstalling Zimbra? Thanks.

  6. #6
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    I'd say not to uninstall and just try upgrading to 5.0.4 over your 5.0.2 NE - or have you you already opened a support case on not being able to get convertd's view as 'html to show' in the UI?

  7. #7
    Join Date
    Mar 2008
    Posts
    31
    Rep Power
    7

    Default

    I intend to upgrade to 5.0.4 soon; I like to wait for a week or two before upgrading to the latest release (exactly for the reason demonstrated by 5.0.3!). I will post an update here as soon as I am able to test this bug with .4, and will open a ticket if it still doesn't work.

    Thanks for the reply.

  8. #8
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    Cool sounds like a plan.
    -I was trying to recreate the FOSS > NE link missing but couldn't.
    -Though not prevented/required, it's much easier for our troubleshooting purposes if you go from FOSS > NE and use the same version when you do.

  9. #9
    Join Date
    Mar 2008
    Posts
    31
    Rep Power
    7

    Default

    Quote Originally Posted by mmorse View Post
    -Though not prevented/required, it's much easier for our troubleshooting purposes if you go from FOSS > NE and use the same version when you do.
    Good to know. Perhaps a note to that effect can be added to the answer here:

    FAQ - Zimbra :: Wiki

  10. #10
    Join Date
    Mar 2008
    Posts
    31
    Rep Power
    7

    Default

    I just upgraded to 5.0.6 NE and the issue remains. Is there a known fix?

    Thanks.

Similar Threads

  1. Replies: 4
    Last Post: 11-13-2007, 09:35 PM
  2. View as Html
    By brained in forum Administrators
    Replies: 0
    Last Post: 10-30-2007, 01:43 AM
  3. 5.0b3 cannot view html mail
    By Dirk in forum Administrators
    Replies: 1
    Last Post: 10-08-2007, 04:15 PM
  4. Attachment- view as html
    By jesspdx in forum Administrators
    Replies: 4
    Last Post: 05-24-2007, 03:42 PM
  5. Disable images only in HTML message view
    By redhat in forum Users
    Replies: 1
    Last Post: 08-11-2006, 08:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •