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Thread: Move files in briefcase folders - ERROR

  1. #1
    Join Date
    Jan 2008
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    Default [SOLVED] Move files in briefcase folders - ERROR

    I have Zimbra OS 5.01 installed and running for the past week or so. We've setup multiple briefcases and subfolders. We've uploaded files to them without problem,
    The issues is if we try to move a file from one folder to another.

    Error dialog appears:

    Server error (unknown command sent to server)
    msg: unknown document: undefinedRequest
    code: service.UNKNOWN_DOCUMENT
    method: undefindedRequest

    this happens regardless of using drap & drop or the right-click "move" command.
    Any ideas ?

    Last edited by DEREKB; 01-29-2008 at 06:40 AM.

  2. #2
    Join Date
    Jan 2008
    Rep Power

    Smile [SOLVED] Moving files in briefcases

    I did a bit of experimentation and realised that the admin user could move files around between briefcases. Why ????

    It turns out that if you disable the "Documents" feature in class of service then the ability to move files in "Briefcases" is also removed.

    I suspect this is due to the javascript library/function not being downloaded to the client browser since documents are disabled. The browser is then looking for that "move file" function which doesn't exist in that session.

    Short-term fix is to leave documents enabled as a feature.
    I assume this needs to be reported as a bug so I'll do that.


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