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Thread: Filter error on forwarding?

  1. #1
    Join Date
    Mar 2007
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    Unhappy Filter error on forwarding?

    Okay, so I set up an account to forward our helpdesk emails to the helpdesk box. I created the filter as follows:

    If -any-
    -to- -matches exactly- -helpdesk@domain.com-
    -forward to- -helpdesk@helpdeskdomain.com-

    'Do not process additional filters' is not checked, and the filter is marked Active.

    When the email is received, it goes to the inbox, but no forwarding happens.

    I also set up one on my account for testing purposes, and it does not forward either. I don't think I'm doing anything wrong, but all the settings look right. It's either user error, or a potential bug. Can anyone confirm this? If this is a bug I could be in some deep crap.

    edit: Okay, in my latest test, I had 1 of 4 emails forwarded. No changes were made to the filters between me sending the first email which went through.
    Last edited by p24t; 02-22-2008 at 06:47 AM.

  2. #2
    Join Date
    Mar 2007
    Location
    Austin
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    Default

    It looks like this might be an issue only with aliases. I created a new account just for the forwarding, and it seems to be working fine.

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