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Thread: Zimbra help pages not working correctly in Mozilla Firefox

  1. #1
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    Default Zimbra help pages not working correctly in Mozilla Firefox

    Sorry if this has been addressed before but searching for "help" and "zimbra" is just not narrow enough..

    I am having an issue pulling up the Zimbra help pages in Mozilla Firefox 2.0.0.12. When I click on the "Help" link at the top right of the Web Client it loads the framed help pages but none of the "Contents > Folders" are working when clicked.

    "Index" and "Search" results are working. My Firefox status bar shows the link for the content folders as

    PHP Code:
    javascript:void(0); 
    Internet Explore 7.0.5730.11 appears to work fine.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    It works for me in the lates version of Zimbra, is there any particular tab you're on when this happens? Do you have any FF add-ons that may be causing this problem? If you have any installed then disable them or remove them and see if the problem goes away. If this is a Windows machine then see if there's any pop-up blockers that may be causing the problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    • Zimbra NE 5.0.0
    • Client: Windows XP Pro
    • Same behavior in clean firefox w/ no add ons
    • Help link clicked while in Inbox
    • No system wide pop up blocker, security app, or firewall installed


    Thanks for the help

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Sorry, I was too hasty with that reply. It's not working for me on the Contents section either. I can't see anything in bugzilla for this but could you do a quick search and if there's nothing there file a bug report then open a support case and ask that the details be added to the bug report.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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  6. #6
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    Yup, those two bugs seem to cover the behaviors we're seeing.

    Looks like it's RoboHelp's fault. :\

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