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Thread: OS X: no succesfull user login

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  1. #1
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    Default OS X: no succesfull user login

    I'd succesfully installed zimbra under osx 10.4.4. After starting all services are running. Login as admin isn't a problem. I created a few user accounts and tried to login using some of them, but all the same: login succesfull for a few seconds, but then i've been disconnected automatically without any warning. What's the possible mistake in configuring the servers/accounts?

  2. #2
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    What version are you running? There was a problem with this in M4 but it got fixed in the GA build.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
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    i've installed the zcs-3.0.0_GA_156.MACOSX.dmg

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    i've tried to connect as a normal-user from another mac running os x 10.4.4 and firefox 1.5 instead of 1.501: the same result - disconnected after 3 seconds.
    Another bug: login as admin i can't see anything at the "Monitoring": Data not yet available" and "Status data is not available". Perhaps this can help anyone to solve this for me.

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    only a consideration: installing xcode could help?

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    Does this happen for both the AdminUI and the mail UI?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  7. #7
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    Can you try launching the app with ?debug=3 This will open a pop-up window. It seems at least one Zimlet is not able to load correctly. Maybe between this and tailing the access_log to compare the date/time stamp we can figure out which one.

    You could also just search for this timestamp in the access_log (/opt/zimbra/tomcat/logs) and see if anything matches.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  8. #8
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    Default debug_level

    OK, i'll do it, but how in the easiest way?
    BTW: another question. I'd just logged in the server as root and took a look at the file and folder rights of the zimbra-home. they a very different. some folders owner is root, some are zimbra. the same by folders. some are wheel, some are zimbra owned. Is this normal, or what are the correct rights for owner/group?

  9. #9
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    The permissions are set to root in come cases do to several processes needing to run as sudo (to bind to privileged ports).

    The *easy* way is to just open:

    /opt/zimbra/tomcat/logs/access_log.2006-02-09

    Look for the entries near 2006-02-09 18:35:43,443 copy/paste them here.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  10. #10
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    Default tomcat log

    192.168.0.75 - - [09/Feb/2006:18:35:43 +0100] "GET /service/proxy?target=http%3A//api.maps.yahoo.com/ajaxymap%3Fv%3D2.0%26appid%3DZimbraMail HTTP/1.1" 500 2751 "https://192.168.0.5/zimbra/mail" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:35:43 +0100] "GET /service/proxy?target=http%3A//api.maps.yahoo.com/ajaxymap%3Fv%3D2.0%26appid%3DZimbraMail HTTP/1.1" 500 2751 "https://192.168.0.5/zimbra/mail" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:36:05 +0100] "POST /service/soap/ HTTP/1.1" 200 275 "-" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:36:05 +0100] "POST /zimbra/auth/ HTTP/1.1" 302 - "https://192.168.0.5/zimbra/" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:36:11 +0100] "POST /service/soap/GetInfoRequest HTTP/1.1" 200 10027 "-" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:36:11 +0100] "GET /service/proxy?target=http%3A//api.maps.yahoo.com/ajaxymap%3Fv%3D2.0%26appid%3DZimbraMail HTTP/1.1" 500 2751 "https://192.168.0.5/zimbra/mail" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:36:11 +0100] "POST /service/soap/GetContactsRequest HTTP/1.1" 200 166 "-" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:36:14 +0100] "POST /service/soap/SearchRequest HTTP/1.1" 200 199 "-" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:36:14 +0100] "POST /service/soap/BatchRequest HTTP/1.1" 200 215 "-" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"
    192.168.0.75 - - [09/Feb/2006:18:36:20 +0100] "POST /service/soap/SearchRequest HTTP/1.1" 200 199 "-" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1"

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