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Thread: Having sent items synchronized with client and web version

  1. #1
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    Default Having sent items synchronized with client and web version

    I am trying to isolate and/or identify how to make the Sent items mirrored in the Zimbra web client and local mail clients.

    If I send mail in OLK or Apple Mail, it does not show up in Sent folder. Is there a way to make this happen? Thunderbird seems to work fine on this matter.

    Not sure if I should split this into two submissions, but speaking of Sent folders in Zimbra, what is the difference between Sent, Sent Items, and Sent Messages.

    I see a mixture of internal and external recipients in each, attachments for messages in each folder, etc.. any clarification here would help.

    Thanks.

  2. #2
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    MacOS Mail lies. It displays "Sent" and "Trash" folders (localized to your preferred language), but actually creates and uses IMAP mailboxes named "Sent Messages" and "Deleted Messages." But you can fix this. If you look again at your folder list, you'll see another "Sent" and another "Trash" further down. Control-click on those folders and "use as...", then drag-drop everything from the "wrong" folders to the "right" ones.

    Outlook has the same sort of problem, but AFAIK there is no solution for IMAP mode. The Zimbra Connector for Outlook (NE/Pro editions only) addresses this.

  3. #3
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    Interesting.. Okay. I will check that out re: MacOS Mail.

    I think we are procuring the NE/Pro edition soon. Thanks!

    J

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