Hi All!

Does anyone know the order in which mail filters are applied by ZCS? For instance, we have a user who is seeing all (ham) mail from a particular domain entering his Junk folder. He uses a mail client and so training isn't very convenient for him. I helped him create a user-level rule that identified these messages and the action was "Leave in Inbox", with the "Do not process additional filters" option checked.

Still, however, the messages are moved to his Junk folder.

Are junk mail filters processed before a user's filters are applied?

Thanks,
Court