2nd option is what I did. I have no idea how Eric's particular account got set this way since the COS isn't set to that as default.
Anyway he's one of my users and it was a quick fix. Consider it solved.
On a side note, we're using 5.0.9 NE on Ubuntu 6 as of this mornings update.
Mail | Dell 2950III | 2x Quad Core 5420 | 8gb RAM | 6x 146gb SAS RAID 0+1 | Red Hat 5.3 | Zimbra 6.0.10 Network Edition
Test | VMware ESXi Whitebox | Phenom II Black 3.2ghz | 12gb RAM | 6x 1tb SATA RAID 0+1 | CentOS 5.4 | FOSS, Not in use now