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Thread: Firefox crash at appointment notification

  1. #1
    Join Date
    Nov 2008
    Location
    Vienna, Austria
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    Default Firefox crash at appointment notification

    Hi,

    some of our users (not all of them) experience a crash of Firefox (3.0.6) every time a calender appointment notification comes up.

    At one PC I solved the problem by unselecting "play sound" in the calender properties of the user. But others report that the problem remains even if it is unclicked.

    Other PCs (with the same environment: XP SP3, Firefox 3.0.5 or 3.0.6) did never show this...

    Does anybody else experience the same problem?

    - Bernhard

  2. #2
    Join Date
    Nov 2006
    Posts
    14
    Rep Power
    9

    Default

    It might be caused by the client trying to play a sound. Can you find out what version of quicktime is installed on the machines with the problem? The aboutlugins page in Firefox will show the version.

    And is the sound is the problem you'll also want to uncheck the "Play a sound" options on the Mail and Instant Messaging preferences tabs.

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