Page 2 of 4 FirstFirst 1234 LastLast
Results 11 to 20 of 36

Thread: [SOLVED] zimbra server down, not shoing webmail

  1. #11
    Join Date
    Jul 2007
    Posts
    150
    Rep Power
    8

    Default

    this is the error showing in the log file.

    Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: stale pid 21997 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: assuming no other instance is running
    Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: assuming no other instance is running
    Jul 17 08:33:13 mailhost zmmailboxdmgr[28626]: no manager process is running

  2. #12
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Okay, so please post the information I requested about your DNS setup. Please feel free to obfuscate any sensitive information.

  3. #13
    Join Date
    Jul 2007
    Posts
    150
    Rep Power
    8

    Default

    Quote Originally Posted by phoenix View Post
    You should still post the information you've been asked for so it can be confirmed as OK.
    [root@mailhost log]# cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    208.68.xxx.xx mailhost.xxxxxxxx.com mailhost

    [root@mailhost log]#

    [root@mailhost log]# cat /etc/resolv.conf
    search xxxxxxx.com
    nameserver 69.9.xxx.xxx
    nameserver 208.78.xxx.xxx
    nameserver 69.9.xxx.xxx
    nameserver 69.9.xxx.xxx
    nameserver 208.68.xxx.xxx
    nameserver 199.199.xxx.xxx
    nameserver 69.9.xxx.xxx

    [root@mailhost log]# dig xxxxxxx.com any

    ; <<>> DiG 9.2.4 <<>> xxxxx.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 37130
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 3

    ;; QUESTION SECTION:
    ;xxxxx.com. IN ANY

    ;; ANSWER SECTION:
    xxxxx.com. 86400 IN SOA ns.xxxxx.com. admin.xxxxx.com. 2008022482 10800 3600 604800 86400
    xxxxx.com. 86400 IN NS ns.xxxxx.com.
    xxxxx.com. 86400 IN NS ns2.toqen.com.
    xxxxx.com. 86400 IN A 69.9.xxx.xxx
    xxxxx.com. 86400 IN MX 10 mailhost.xxxxx.com.

    ;; ADDITIONAL SECTION:
    ns.xxxxx.com. 86400 IN A 69.9.xxx.xxx
    ns2.xxxxx.com. 86400 IN A 69.9.xxx.xxx
    mailhost.xxxxx.com. 86400 IN A 208.68.xxx.xxx

    ;; Query time: 1 msec
    ;; SERVER: 69.9.42.210#53(69.9.42.210)
    ;; WHEN: Fri Jul 17 08:41:16 2009
    ;; MSG SIZE rcvd: 193

    i have to replace the ips since this is a public forum and might not be a good idea.
    Last edited by bangsters; 07-17-2009 at 05:56 AM.

  4. #14
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    According to the this report you don't have a valid MX (in fact none) record for your domain.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #15
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Also post the hostname command I asked for please

  6. #16
    Join Date
    Jul 2007
    Posts
    150
    Rep Power
    8

    Default

    that is the wrong domain

  7. #17
    Join Date
    Jul 2007
    Posts
    150
    Rep Power
    8

    Default

    Quote Originally Posted by uxbod View Post
    Also post the hostname command I asked for please
    [zimbra@mailhost ~]$ host `hostname`
    mailhost.xxxxx.com has address 208.68.xxx.xxx

    correct info supposedly. settings have been like that for 2+yrs

  8. #18
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Okay, shutdown ZCS, and then make sure no zimbra processes are still running. Then try starting ZCS again. Have you accidentally enabled IPTables ?

  9. #19
    Join Date
    Jul 2007
    Posts
    150
    Rep Power
    8

    Default

    Quote Originally Posted by uxbod View Post
    Okay, shutdown ZCS, and then make sure no zimbra processes are still running. Then try starting ZCS again. Have you accidentally enabled IPTables ?
    zmcontrol stopped then started....iptables flushed....still same thing

    would you like to ssh to box? i believe you are more knowledgeable at this than me.

  10. #20
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    That logfile entry is from zimbra.log but what about mailbox.log under /opt/zimbra/log. When you start ZCS can you post the whole of zimbra.log so we can see what is completely happening @ startup.

Similar Threads

  1. [SOLVED] parts_decode_ext error
    By jsabater in forum Administrators
    Replies: 7
    Last Post: 10-13-2008, 07:24 AM
  2. Replies: 31
    Last Post: 12-15-2007, 08:05 PM
  3. Zimbra shutdowns every n hours.
    By Andrewb in forum Administrators
    Replies: 13
    Last Post: 08-14-2007, 08:55 AM
  4. Replies: 8
    Last Post: 02-27-2007, 03:10 AM
  5. dspam logrotate errors
    By michaeln in forum Users
    Replies: 7
    Last Post: 02-19-2007, 11:45 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •