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Thread: [SOLVED] zmmailboxmove fails - HttpMethodDirector - I/O exception broken

  1. #1
    Join Date
    Feb 2009
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    Default [SOLVED] zmmailboxmove fails - HttpMethodDirector - I/O exception broken

    Hi all,

    we have 2 mbox servers and want to move one mailbox from one server to the other. This has been working before, but now we get the following error in the mailbox.log:

    2009-10-02 08:47:46,660 INFO  [btpool0-2] [name=zimbra;ip=;] soap - ExportMailboxRequest
    2009-10-02 08:47:46,948 INFO  [btpool0-2] [name=zimbra;ip=;] backup - Full backup started for backup set; label: move-20091002.064746.948
    2009-10-02 08:47:46,948 INFO  [btpool0-2] [;mid=26;ip=;] backup - redo log file sequence is 183 at full backup for
    2009-10-02 08:47:46,948 INFO  [btpool0-2] [;mid=26;ip=;] backup - Full backup started for account (26c455d3-3c14-4435-916e-0f0044b9261e) mailbox 26
    2009-10-02 08:47:46,950 INFO  [btpool0-2] [;mid=26;ip=;] mailbox - Locking mailbox 26 for maintenance.
    2009-10-02 08:47:50,720 INFO  [btpool0-2] [;mid=26;ip=;] backup - Number of blobs to backup for mailbox 26: 34522
    2009-10-02 08:49:03,179 INFO  [LmtpServer-499] [ip=;] lmtp - try again for address account status maintenance
    2009-10-02 08:49:03,179 INFO  [LmtpServer-499] [ip=;] lmtp - 450 4.2.1 Mailbox disabled, not accepting messages (RCPT TO:<>)
    2009-10-02 08:49:03,179 INFO  [LmtpServer-499] [ip=;] lmtp - 503 5.5.1 No recipients (DATA)
    2009-10-02 08:49:03,339 INFO  [LmtpServer-499] [ip=;] ProtocolHandler - Handler exiting normally
    2009-10-02 08:50:24,560 INFO  [btpool0-2] [;mid=26;ip=;] backup - Stored 34522 blob files from volume message1
    2009-10-02 08:50:24,560 INFO  [btpool0-2] [;mid=26;ip=;] backup - Stored 34522 blob files
    2009-10-02 08:50:45,219 INFO  [btpool0-2] [;mid=26;ip=;] backup - Stored 24 index files
    2009-10-02 08:50:45,220 INFO  [btpool0-2] [;mid=26;ip=;] mailbox - Ending maintenance on mailbox 26.
    2009-10-02 08:50:45,220 INFO  [btpool0-2] [;mid=26;ip=;] mbxmgr - Mailbox 26 account 26c455d3-3c14-4435-916e-0f0044b9261e AVAILABLE
    2009-10-02 08:50:45,220 INFO  [btpool0-2] [;mid=26;ip=;] backup - Full backup finished for account (26c455d3-3c14-4435-916e-0f0044b9261e) mailbox 26
    2009-10-02 08:50:45,305 INFO  [btpool0-2] [ip=;] backup - Finished backing up 1 of 1 accounts
    2009-10-02 08:50:45,305 INFO  [btpool0-2] [ip=;] backup - Full backup finished for backup set; label: move-20091002.064746.948
    2009-10-02 08:51:15,474 INFO  [btpool0-2] [ip=;] HttpMethodDirector - I/O exception ( caught when processing request: Broken pipe
    2009-10-02 08:51:15,474 INFO  [btpool0-2] [ip=;] HttpMethodDirector - Retrying request
    2009-10-02 08:51:15,561 INFO  [btpool0-2] [ip=;] mboxmove - Mailbox move: 208891 millisec with error
    2009-10-02 08:51:15,561 INFO  [btpool0-2] [ip=;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: Failed to export mailbox from source server
            at com.zimbra.common.service.ServiceException.FAILURE(
            at com.zimbra.cs.service.backup.ExportMailbox.handleNetworkRequest(
            at com.zimbra.cs.service.NetworkDocumentHandler.handle(Unknown Source)
            at com.zimbra.soap.SoapEngine.dispatchRequest(
            at com.zimbra.soap.SoapEngine.dispatch(
            at com.zimbra.soap.SoapEngine.dispatch(
            at com.zimbra.soap.SoapServlet.doPost(
            at javax.servlet.http.HttpServlet.service(
            at com.zimbra.cs.servlet.ZimbraServlet.service(
            at javax.servlet.http.HttpServlet.service(
            at org.mortbay.jetty.servlet.ServletHolder.handle(
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(
            at org.mortbay.servlet.UserAgentFilter.doFilter(
            at org.mortbay.servlet.GzipFilter.doFilter(
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(
            at org.mortbay.jetty.servlet.ServletHandler.handle(
            at org.mortbay.jetty.servlet.SessionHandler.handle(
            at org.mortbay.jetty.handler.ContextHandler.handle(
            at org.mortbay.jetty.webapp.WebAppContext.handle(
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(
            at org.mortbay.jetty.handler.HandlerCollection.handle(
            at org.mortbay.jetty.handler.HandlerWrapper.handle(
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(
            at org.mortbay.jetty.handler.HandlerWrapper.handle(
            at org.mortbay.jetty.Server.handle(
            at org.mortbay.jetty.HttpConnection.handleRequest(
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(
            at org.mortbay.jetty.HttpParser.parseNext(
            at org.mortbay.jetty.HttpParser.parseAvailable(
            at org.mortbay.jetty.HttpConnection.handle(
            at org.mortbay.thread.BoundedThreadPool$
    Caused by: org.apache.commons.httpclient.ProtocolException: Unbuffered entity enclosing request can not be repeated.
            at org.apache.commons.httpclient.methods.EntityEnclosingMethod.writeRequestBody(
            at org.apache.commons.httpclient.HttpMethodBase.writeRequest(
            at org.apache.commons.httpclient.HttpMethodBase.execute(
            at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(
            at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(
            at org.apache.commons.httpclient.HttpClient.executeMethod(
            at org.apache.commons.httpclient.HttpClient.executeMethod(
            at com.zimbra.cs.service.backup.ExportMailbox.handleNetworkRequest(
            ... 31 more

    Any idea, why there is an IO error / broken pipe?


  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
    Rep Power


    Check if your self-signed certificates have expired and regenerate them if they have.


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Feb 2009
    Rep Power


    Unfortunately, that does not seem to be the problem. All certificates are valid until at least February 2010.

  4. #4
    Join Date
    Feb 2009
    Rep Power


    There was not enough RAM on the source server. After reducing the mailbox size, we were able to move the mailbox without problems.

  5. #5
    Join Date
    Nov 2010
    Rep Power


    I'm sorry, I have to bum this old post.
    But anyone have any idea on how schulze was able to "reduce" the inbox size?
    I have more than a few 5+GB inboxes from a crashed server that I need to get on the new one.

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