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Thread: Need help with error

  1. #1
    Join Date
    Jun 2009
    Rep Power

    Default Need help with error

    Hi! I have a user that just started getting this error message as soon as she signs into her Zimbra account "A Parsing Error Has Occurred" and I click "show details" this is what it says

    " Method: IMGatewayListRequest
    msm: parse error: empty request payload
    code: service. PARSE_ERROR
    detail: soap:Sender "

    The user is opening Zimbra up through IE 8 and sometimes uses Firefox. She has been using it for months on IE8 and had no problems, just all of a sudden she gets this error. She can click ok and it goes away and she is able to stay in zimbra fine, it doesnt close out. It is more of an annoyance than anything and I would like to know what it means. Does anyone have a clue?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
    Rep Power


    Please update your forum profile with the output of the following command (do not post the output in this thread):

    zmcontrol -v
    Bug 32088 – Exception: parse error: empty request payload in Calendar


    Acompli: A new adventure for Co-Founder KevinH.

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