We are running ZCS Version 3.1.4_GA_518.RHEL4 Jun 26, 2006. We have a user with a very strange autocompletion error.
She creates a new email message
She starts typing a specific email address, email@example.com
Autocompletion pops up and she selects firstname.lastname@example.org
It is added to the To field and all is well so far.
She starts typing another different address, say kastaff...
Autocomplete pops up email@example.com !
She types the backspace key to delete it and
autocomplete inserts another firstname.lastname@example.org !!
One for each Backspace !!!
I wouldn't believe this if I hadn't seen it with my own eyes.
I assume either the contact record is corrupt or the index for the contact records is corrupt. Any suggestions what I should do? Thanks.
P.S., I also had email@example.com in my contact list, but autocomplete works the way one expect after I include them in an email To: field.