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Thread: Reply error

  1. #1
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    Default Reply error

    I am having a problem and I'm hoping someone can help. I use google chrome and I can receive emails, but I cannot reply to them. The text box opens, but I cannot type in the box, there is no cursor available. If I use Internet Explorer, I can reply. Anyone else having this? It just started about two weeks ago.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by rmbaumga View Post
    I am having a problem and I'm hoping someone can help. I use google chrome and I can receive emails, but I cannot reply to them. The text box opens, but I cannot type in the box, there is no cursor available. If I use Internet Explorer, I can reply. Anyone else having this? It just started about two weeks ago.
    Is this with Zimbra Collaboration Suite or Zimbra Desktop?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Default hi

    Did you try Firefox? or their was a problem in your computer, try to check it. thanks

  4. #4
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    It's with Zimbra Collaboration. I have not used Firefox. I really want to use Google Chrome because that's what I use for everything. Thanks for trying to help, guys.

  5. #5
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    Default

    It's an known issue in advanced mode. Click cancel and reply again.

    Clear your chrome cache. This will resolve it for a while.

    Or use standard mode.

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