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Thread: Attachment appears in overview but not in message view

  1. #1
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    Default Attachment appears in overview but not in message view

    My phone provider provides a SMTP account for all the phone messages people talk to my answering machine. I get an email with e WAV file containing the message.

    Zimbra web gui: In the overview of the messages i can see, that there is an attachment but can not see it in the message view.

    IMAP: I can download the WAV-file without a problem.

    The email looks like:

    PHP Code:
    Receivedfrom localhost (localhost.localdomain [127.0.0.1])
        
    by vdr.conserte.intra (Postfixwith ESMTP id 8661B126FC6
        
    for <markus.maeder@oase.ch>; Sun,  3 Sep 2006 20:32:16 +0200 (CEST)
    Receivedfrom vdr.conserte.intra ([127.0.0.1])
     
    by localhost (vdr.conserte.intra [127.0.0.1]) (amavisd-new, port 10024)
     
    with ESMTP id 30706-06 for <markus.maeder@oase.ch>;
     
    Sun,  3 Sep 2006 20:32:16 +0200 (CEST)
    Receivedfrom localhost (localhost.localdomain [127.0.0.1])
        
    by vdr.conserte.intra (Postfixwith ESMTP id 8FE08126FC2
        
    for <Markus.Maeder@oase.ch>; Sun,  3 Sep 2006 20:32:13 +0200 (CEST)
    Receivedfrom 62.2.15.220 [62.2.15.220]
        
    by localhost with POP3 (fetchmail-6.2.5)
        for 
    Markus.Maeder@oase.ch (single-drop); Sun03 Sep 2006 20:32:13 +0200 (CEST)
    MIME-Version1.0
    From
    0438885582@ums.conserte.intra
    To
    0438885580@ums.conserte.intra
    Subject
    Neue Nachricht von cablecom box
    Message
    -id: <2006.09.03.22.32.00@pop3.gae.dpv.com>
    DateSun3 Sep 2006 20:32:00 +0200
    Content
    -Typeaudio/x-avps-wavname="message.wav"
    Content-Dispositioninlinefilename="message.wav"
    Content-Transfer-Encodingbase64
    X
    -Virus-Scannedamavisd-new at 

    UklGRkQlAwBXQVZFZm10IBAAAAABAAEAQB8AAIA
    +AAACABAAZGF0YSAlAwDE/9H/CABDAIH/zv48/Vr5pPwd/dj+6gGFA64E
    .... 

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    What do you mean 'you can't see it'? Which version of Zimbra? Have you expanded the headers in the message view, is the attachment not listed there? Is that what you're talking about? Have you cleared the browser cache?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Default

    Quote Originally Posted by phoenix
    What do you mean 'you can't see it'? Which version of Zimbra? Have you expanded the headers in the message view, is the attachment not listed there? Is that what you're talking about? Have you cleared the browser cache?
    Simply I can't listen to the voice message. The message is displayed empty in the WEB-UI.

    I can forward one message as attachment if you like.

    It isn't a cache problem.

    Zimbra version 4.0.1 on debian.
    Problem existed in version 3.1 too.
    Last edited by MarcTwain; 09-15-2006 at 06:51 AM.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Which browser & which operating system? I assume you have some application associated with .wav files? I can play attached .wav files and FF is set to open a new tab (which it does) then the download/open with shows and I play it in kaffiene of amarok without problems.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    The problem is, i can't see the attachment in the message! It isn't displayed. So I can't click on it. The message displays just empty!

    Have a look at the attachement. Above you see, that there is an attachement and below you see an empty message.
    Attached Files Attached Files

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Sorry, I was misunderstanding you answers. Can you forward a copy of that message to me at bpye [at] phoenix-systems [dot] co [dot] uk and I'll see if it shows-up here.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
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    My english is far from beeing perfect... So it is surely not your fault.

  8. #8
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    Filed as bug 10728 in bugzilla.

  9. #9
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    Default Same issue here

    I have the same thing happening here, except with word documents. Could this be a bug of some sorts with excluding/blocking attachments? What I have noticed that it continues to say transferring data for quite awhile.

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