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Thread: firefox - Redirect Loop Error

  1. #1
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    Default firefox - Redirect Loop Error

    when i login, i get (firefox) Redirect Loop Error, Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked.

    The browser has stopped a connection because the site is redirecting requests to itself in a manner which prevents it from ever completing.


    with IE, it loads page for a long time, until that blue progress bar hits top, and it simpy stops. IMAP and other clients (thunederbird, outlook) work ok, it's just web interface.

  2. #2
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    Are you testing on your own install or on the hosted demo? If it's a local install you should try adding ?debug=1 on the URL. You'll need to turn off pop-up blocking so it can open the debug window.

  3. #3
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    local install, i will try what you sugested, and post results.

    thank you

  4. #4
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    Have you tried to clear your browser cache? Seems your not able to down load the rest of the app after login.
    Last edited by KevinH; 10-19-2005 at 02:44 PM.

  5. #5
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    no, this did not help. Same result on other computers in local network too, even those that did not ever open zimbra previously.

    Admin login works fine...

  6. #6
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    This sounds like the login code that is supposed to redirect you to the "right" server if you attempt to login via a server othen then where your mailbox is.

    You might want to try these two commands:

    Code:
    /opt/zimbra/bin/zmprov gas -v |grep zimbraServiceHostname
    /opt/zimbra/bin/zmprov gaa -v |grep zimbraMailHost
    And see what comes out. Ideally they should both be the same hostname. For example:

    Code:
    slapshot:~/p4/main/ZimbraWebClient schemers$ /opt/zimbra/bin/zmprov gas -v |grep zimbraServiceHostname
    zimbraServiceHostname: slapshot.liquidsys.com
    slapshot:~/p4/main/ZimbraWebClient schemers$ /opt/zimbra/bin/zmprov gaa -v |grep zimbraMailHost
    zimbraMailHost: slapshot.liquidsys.com
    zimbraMailHost: slapshot.liquidsys.com
    zimbraMailHost: slapshot.liquidsys.com
    slapshot:~/p4/main/ZimbraWebClient schemers$
    If they are the same, then there might be a bug in the login code that does this, and it might be causing the redirect loop. If they are different (even slightly, like one not fully-qualified) then that might be the reason for the redirect.

    roland
    Last edited by schemers; 10-20-2005 at 04:15 PM. Reason: add newline

  7. #7
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    Ok, I did that, result is that all hostnames/addresses are equal, and all of them are fqdn.

  8. #8
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    When you use ?debug=1 in the login URL do you get the pop-up window with the debug box? If so what do you see in that box?

  9. #9
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    Quote Originally Posted by KevinH
    When you use ?debug=1 in the login URL do you get the pop-up window with the debug box? If so what do you see in that box?
    I get the debug window/box.

    1.) when i just open the page, the debug window is just blank/white.

    2.) when i enter username/pwd i get:

    Body: {
    AuthResponse: {
    authToken: "0_e425ae567f306967c49d9ee092da9ac8a30d7e96_69643d 33363a37313564616335342d333638372d313164612d623861 642d3437326137353631343463333b6578703d31333a313133 303130393230393631303b",
    lifetime: 172800000
    }
    }

    And firefox says "Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked."

    That's it.

    There might be possibility that this is not some bug, but rather me messing somethig up. If you have no more ideas, i'll do a reinstall.

    Thank you very much once again for your effort!

  10. #10
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    Yeah not sure what could be wrong. I asusme you didn't try to change any ports or remove our iptables mappings right?

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