we are about to use an Sophos ES1000 antispam appliance.
When e-mails are in quarantine, users receive an email with links to release individual e-mails.
Links correspond to that for example :
mailto:email@example.com ?subject=Release%20message%20from%20quarantine&bod y=[=0]
It's create a compose new message in zimbra that the user has just to send. The problem is that in zimbra, as in my example, the message body does not contains [=0] but [=0 then this message is not understood by our antispam appliance.
Did you encounter such a problem ? How did you fixed it ?
Note : my tests are under zimbra 6, with FF 3.6 or Chrome 10