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Thread: Old calendar entries are missing

  1. #1
    Join Date
    Aug 2012
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    Default Old calendar entries are missing


    for a few of our users (that also use their HTC Smartphone to access their zimbra accounts) old entries from their calendar just seem to disappear.

    The entries that are missing are older than 30 days. Is that some known issue when synchronizing your data with an HTC Smartphone? Is there any solution to get rid of such a problem?

    kind regards and thanks in advance!


  2. #2
    Join Date
    Dec 2006
    Minneapolis MN
    Rep Power


    I had a user experience this, and after much digging, it was their HTC that was deleting old calendar items. They have a setting set somewhere to delete old calendar events, and that needs to be turned off in the device.
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  3. #3
    Join Date
    Aug 2012
    Rep Power


    Thanks for the quick reply. As i do not own a HTC device myself i passed that info to the users. Hope they will find that option

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