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Thread: Old calendar entries are missing

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  1. #1
    Join Date
    Aug 2012
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    Default Old calendar entries are missing

    Hello,

    for a few of our users (that also use their HTC Smartphone to access their zimbra accounts) old entries from their calendar just seem to disappear.

    The entries that are missing are older than 30 days. Is that some known issue when synchronizing your data with an HTC Smartphone? Is there any solution to get rid of such a problem?

    kind regards and thanks in advance!

    DeweyRiley

  2. #2
    Join Date
    Dec 2006
    Location
    Minneapolis MN
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    Default

    I had a user experience this, and after much digging, it was their HTC that was deleting old calendar items. They have a setting set somewhere to delete old calendar events, and that needs to be turned off in the device.
    01 Networks, LLC / Cybernetik.net
    Zimbra NE and OSS Cloud Hosting
    Shared Web Hosting
    Consulting Services

  3. #3
    Join Date
    Aug 2012
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    Default

    Thanks for the quick reply. As i do not own a HTC device myself i passed that info to the users. Hope they will find that option

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