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Thread: Search for certain mail recipient does not return appearances in mass mails

  1. #1
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    Default Search for certain mail recipient does not return appearances in mass mails

    Hi everybody,

    If I want to find all mails sent to a certain mail recipient (syntax in:"sent" john.doe@123.com) Zimbra does not return mails sent to multiple recipients (amongst others to john.doe@123.com) when there are more than 10 recipients and the searched-for address (john.doe@123.com) comes in 11th or later position.

    I reproduced the problem on different workstations in our company (appears in Webclient an ZDC). We use v.7.1.2.

    We would appreciate any helpful suggestions

    Thanx

    schnips

  2. #2
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    Default

    Could you try reindexing any one account, and see if the problem still occurs?

  3. #3
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    Quote Originally Posted by shanxt View Post
    Could you try reindexing any one account, and see if the problem still occurs?
    Hello shanxt,

    I reindexed my own account, the problem still occurs.

    to straighten out things a little, I just found that only those recipients show up in the search, whose mailaddresses are displayed in the reading pane (the first 10 recipients). All others - displayable by clicking "show more..." - are ignored.

    thanx

    Schnips

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