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Thread: zimbra failed to forward to myself

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  1. #1
    Join Date
    Aug 2013
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    Default zimbra failed to forward to myself

    Hi all! I am using zimbra 7.2 in centos 5.6. Zimbra works quite fine except that it fails to forward emails to myself. Take this as an example. My company's e-mail addr is which is based on zimbra. And I have set a rule to that mailbox to forward all mails it received to another mailbox, i.e. Well then if I send an email to thru, everything is fine. But if I send an email to thru, then it fails and will get a wrong message from google.

    Of cause someone will never send a mail and then automatically forward to himself. But sometimes when we try to reply group mails we often try to "reply to all". This may cause that the receivers may include myself. And the wrong message from google is very anoying 'Cause that it incorrectly tell me that my mail has not been sent correctly.
    Anyone konws how to avoid this?

    And maybe this thread is not in the right place. I am sorry cause I cannot find a better forum.

  2. #2
    Join Date
    Jul 2012
    Bangalore, India
    Rep Power


    Hello imsl,

    Could you let us know what the error message from gmail is? And also the relevant excerpt from the /var/log/zimbra.log file?

  3. #3
    Join Date
    Jun 2014
    Rep Power


    this is my log

    Jun 23 11:16:29 mail postfix/qmgr[4568]: 9A0A41F82078: removed
    Jun 23 11:16:31 mail postfix/smtp[23984]: A099F1F8314E: to=<>,[]:25, delay=2.3, delays=0/0.01/1.9/0.34, dsn=5.0.0, status=bounced (host[] said: 550 User not found; (in reply to RCPT TO command))
    Jun 23 11:16:32 mail postfix/cleanup[23977]: 2BB1B1F83194: message-id=<>
    Jun 23 11:16:32 mail postfix/bounce[23990]: A099F1F8314E: sender non-delivery notification: 2BB1B1F83194
    Jun 23 11:16:32 mail postfix/qmgr[4568]: 2BB1B1F83194: from=<>, size=4302, nrcpt=1 (queue active)
    Jun 23 11:16:32 mail postfix/qmgr[4568]: A099F1F8314E: removed
    Jun 23 11:16:37 mail postfix/smtp[23984]: 2BB1B1F83194: to=<>,[]:25, delay=4.9, delays=0.01/0/1.8/3.1, dsn=2.0.0, status=sent (250 2.0.0 OK 1403493433 gg7si19900534pac.123 - gsmtp)
    Jun 23 11:16:37 mail postfix/qmgr[4568]: 2BB1B1F83194: removed

    gmail Delivery my mail
    This is the mail system at host

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <>: host[]
    said: 550 User not found; (in reply to RCPT TO command)

    Final-Recipient: rfc822;
    Original-Recipient: rfc822;
    Action: failed
    Status: 5.0.0
    Remote-MTA: dns;
    Diagnostic-Code: smtp; 550 User not found;

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