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Thread: Can not send email!

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  1. #1
    Join Date
    Nov 2005
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    Default Can not send email!

    I have install the zimbra on FC4 successly.
    I can start the zimbra,and add account,
    but when i send a email myself (admin@mail.boc-fs.com) ,the zimbra shows the error msg:
    msg - Message not sent to any recipients because of these failed addresses:
    code - mail.SEND_FAILURE
    method - ZmCsfeCommand.invoke
    detail - soap:Sender
    constructor -
    function ZmCsfeException(msg, code, method, detail) {
    if (arguments.length == 0) {
    return;
    }
    AjxException.call(this, msg, code, method, detail);
    }

    toString -
    function () {
    return "ZmCsfeException";
    }

    dump -
    function () {
    return "AjxException: msg=" + this.msg + " code=" + this.code + " method=" + this.method + " detail=" + this.detail;
    }

    I found the log file (zmmtaconfig.log) have some error msg:

    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    Sleeping
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mail.boc-fs.com:389)
    CONTROL antispam: /opt/zimbra/bin/zmamavisdctl stop norewrite
    /opt/zimbra/amavisd/sbin/amavisd: no process killed
    CONTROL antivirus: /opt/zimbra/bin/zmclamdctl stop norewrite
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_sasl_auth_enable=''
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_auth_only=''
    DO: /opt/zimbra/postfix/sbin/postconf -e disable_dns_lookups=''
    DO: /opt/zimbra/postfix/sbin/postconf -e message_size_limit=''
    DO: /opt/zimbra/postfix/sbin/postconf -e smtpd_recipient_restrictions='reject_non_fqdn_reci pient, permit_sasl_authenticated, permit_mynetworks, reject_unauth_destination, permit'
    CONTROL mta: /opt/zimbra/bin/postfix stop norewrite
    postalias: fatal: bad numerical configuration: message_size_limit =
    Last edited by sshgz; 11-12-2005 at 01:50 AM.

  2. #2
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    Default

    Looks like LDAP is not running. Are there any errors in your /tmp/install.log ? This may help us figure out the problem.

  3. #3
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    Default

    Quote Originally Posted by KevinH
    Looks like LDAP is not running. Are there any errors in your /tmp/install.log ? This may help us figure out the problem.
    Here is the install log file :
    Attached Files Attached Files

  4. #4
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    Default

    How about in /var/log/zimbra.log?

  5. #5
    Join Date
    Sep 2005
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    Default if you're having trouble getting ldap to run

    try running ldap directly from the command line:

    /opt/zimbra/bin/ldap start

    ...I was getting the same error message the other day when trying to setup an FC4 install and it turned out that i was missing libssl.so.4 (my FC4 install had .so.5, not .so.4) and zmcontrol was unfortunately eating the error message.

  6. #6
    Join Date
    Oct 2005
    Location
    Marietta, GA
    Posts
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    10

    Default I also cannot send or recv e-mail using network zimbra

    I wanted to first thank everyone on the zimbra development staff for the support they have provided me to date. THANKS!!!

    Below is the log from /opt/zimbra/log/zimbra.log

    2005-11-18 01:30:02,468 DEBUG [http-7071-Processor49] [ip=127.0.0.1;] SoapEngine - dispatch: doc ns1:AuthRequest
    2005-11-18 01:30:02,474 INFO [http-7071-Processor49] [ip=127.0.0.1;] SoapEngine - handler exception
    com.zimbra.cs.account.AccountServiceException: authentication failed for empty password
    at com.zimbra.cs.account.AccountServiceException.AUTH _FAILED(AccountServiceException.java:75)
    at com.zimbra.cs.account.ldap.LdapProvisioning.authAc count(LdapProvisioning.java:1912)
    at com.zimbra.cs.service.admin.Auth.handle(Auth.java: 83)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:249)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:226)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:148)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:214)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:526)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:825)
    at org.apache.coyote.http11.Http11Protocol$Http11Conn ectionHandler.processConnection(Http11Protocol.jav a:738)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:526)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    2005-11-18 03:00:02,362 DEBUG [http-7071-Processor50] [ip=127.0.0.1;] SoapEngine - dispatch: doc ns1:AuthRequest
    2005-11-18 03:00:02,367 INFO [http-7071-Processor50] [ip=127.0.0.1;] SoapEngine - handler exception
    com.zimbra.cs.account.AccountServiceException: authentication failed for empty password
    at com.zimbra.cs.account.AccountServiceException.AUTH _FAILED(AccountServiceException.java:75)
    at com.zimbra.cs.account.ldap.LdapProvisioning.authAc count(LdapProvisioning.java:1912)
    at com.zimbra.cs.service.admin.Auth.handle(Auth.java: 83)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:249)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:226)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:148)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:214)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:526)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:825)
    at org.apache.coyote.http11.Http11Protocol$Http11Conn ectionHandler.processConnection(Http11Protocol.jav a:738)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:526)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    2005-11-18 07:05:30,849 DEBUG [http-7071-Processor49] [ip=192.168.2.104;] SoapEngine - dispatch: doc BatchRequest
    2005-11-18 07:05:30,849 DEBUG [http-7071-Processor49] [ip=192.168.2.104;] SoapEngine - dispatch: multi GetVersionInfoRequest
    2005-11-18 07:05:30,849 DEBUG [http-7071-Processor49] [ip=192.168.2.104;] SoapEngine - dispatch: multi GetLicenseInfoRequest
    2005-11-18 07:05:48,643 DEBUG [http-7071-Processor49] [ip=192.168.2.104;] SoapEngine - dispatch: doc AuthRequest
    2005-11-18 07:05:48,776 DEBUG [http-7071-Processor50] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllDomainsRequest
    2005-11-18 07:05:48,971 DEBUG [http-7071-Processor50] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllConfigRequest
    2005-11-18 07:05:49,076 DEBUG [http-7071-Processor49] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetServiceStatusRequest
    2005-11-18 07:05:49,333 DEBUG [http-7071-Processor49] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllCosRequest
    2005-11-18 07:05:49,398 DEBUG [http-7071-Processor50] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllServersRequest
    2005-11-18 07:05:49,462 DEBUG [http-7071-Processor49] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllDomainsRequest
    2005-11-18 07:05:49,766 WARN [http-7071-Processor49] [] SessionCache - account ID mismatch in session cache. Requested null:17, found 18bba685-57e1-11da-806e-b3fa5504888f
    2005-11-18 07:05:49,766 INFO [http-7071-Processor49] [] ZimbraContext - requested session no longer exists: 17
    2005-11-18 07:05:49,766 DEBUG [http-7071-Processor49] [ip=192.168.2.104;] SoapEngine - dispatch: doc AuthRequest
    2005-11-18 07:05:49,817 DEBUG [http-7071-Processor50] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllDomainsRequest
    2005-11-18 07:05:49,960 DEBUG [http-7071-Processor49] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetServiceStatusRequest
    2005-11-18 07:06:52,679 DEBUG [http-7071-Processor50] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc SearchAccountsRequest
    2005-11-18 07:06:53,463 DEBUG [http-7071-Processor49] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc SearchAccountsRequest
    2005-11-18 07:06:55,373 DEBUG [http-7071-Processor50] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc SearchAccountsRequest
    2005-11-18 07:07:00,670 DEBUG [http-7071-Processor49] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllCosRequest
    2005-11-18 07:07:03,850 DEBUG [http-7071-Processor49] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllDomainsRequest
    2005-11-18 07:07:06,283 DEBUG [http-7071-Processor50] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetAllServersRequest
    2005-11-18 07:08:18,518 DEBUG [http-7071-Processor48] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetServiceStatusRequest
    2005-11-18 07:09:04,108 DEBUG [http-7071-Processor48] [ip=192.168.2.104;] SoapEngine - dispatch: doc BatchRequest
    2005-11-18 07:09:04,108 DEBUG [http-7071-Processor48] [ip=192.168.2.104;] SoapEngine - dispatch: multi GetVersionInfoRequest
    2005-11-18 07:09:04,108 DEBUG [http-7071-Processor48] [ip=192.168.2.104;] SoapEngine - dispatch: multi GetLicenseInfoRequest
    2005-11-18 07:09:46,419 DEBUG [http-80-Processor100] [ip=192.168.2.104;] SoapEngine - dispatch: doc AuthRequest
    2005-11-18 07:09:49,311 DEBUG [http-80-Processor100] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetInfoRequest
    2005-11-18 07:09:49,449 DEBUG [http-80-Processor100] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetContactsRequest
    2005-11-18 07:09:49,888 DEBUG [http-80-Processor100] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc BatchRequest
    2005-11-18 07:09:49,889 DEBUG [http-80-Processor100] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: multi GetApptSummariesRequest
    2005-11-18 07:09:49,925 DEBUG [http-80-Processor98] [ip=192.168.2.104;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc SearchRequest
    2005-11-18 16:35:25,011 DEBUG [http-80-Processor98] [ip=192.168.2.110;] SoapEngine - dispatch: doc AuthRequest
    2005-11-18 16:35:27,886 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=bburgis@mailhost.bhburgis.co m;] SoapEngine - dispatch: doc GetInfoRequest
    2005-11-18 16:35:29,093 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=bburgis@mailhost.bhburgis.co m;] SoapEngine - dispatch: doc GetContactsRequest
    2005-11-18 16:35:29,094 DEBUG [http-80-Processor99] [ip=192.168.2.110;name=bburgis@mailhost.bhburgis.co m;] SoapEngine - dispatch: doc SearchRequest
    2005-11-18 16:35:29,142 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=bburgis@mailhost.bhburgis.co m;] SoapEngine - dispatch: doc BatchRequest
    2005-11-18 16:35:29,142 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=bburgis@mailhost.bhburgis.co m;] SoapEngine - dispatch: multi GetApptSummariesRequest
    2005-11-18 16:35:38,413 DEBUG [http-80-Processor98] [ip=192.168.2.110;name=bburgis@mailhost.bhburgis.co m;] SoapEngine - dispatch: doc SearchRequest
    2005-11-18 16:36:35,994 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=bburgis@mailhost.bhburgis.co m;] SoapEngine - dispatch: doc SendMsgRequest
    2005-11-18 16:36:35,995 INFO [http-80-Processor100] [mid=4;ip=192.168.2.110;name=bburgis@mailhost.bhbur gis.com;] SendMsg - <SendMsg> LC(mbox=f7155786-57e1-11da-9c1f-bfbf056d459c, sessions=[20])
    2005-11-18 16:36:36,008 INFO [http-80-Processor100] [mid=4;ip=192.168.2.110;name=bburgis@mailhost.bhbur gis.com;] FileBlobStore - Stored size=304 wrote=304 path=/opt/zimbra/store/incoming/1132283643395-1.msg vol=1 digest=4w3B7Id0a,SqLMMhyJoMyBm2uMQ=
    2005-11-18 16:36:36,009 INFO [http-80-Processor100] [mid=4;ip=192.168.2.110;name=bburgis@mailhost.bhbur gis.com;] FileBlobStore - Renamed id=257 mbox=4 oldpath=/opt/zimbra/store/incoming/1132283643395-1.msg newpath=/opt/zimbra/store/0/4/msg/0/257-2.msg
    2005-11-18 16:36:42,992 DEBUG [http-80-Processor98] [ip=192.168.2.110;name=bburgis@mailhost.bhburgis.co m;] SoapEngine - dispatch: doc SearchRequest
    2005-11-18 16:36:50,938 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:37:00,975 DEBUG [http-80-Processor99] [ip=192.168.2.110;] SoapEngine - dispatch: doc AuthRequest
    2005-11-18 16:37:03,049 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetInfoRequest
    2005-11-18 16:37:04,389 DEBUG [http-80-Processor99] [ip=192.168.2.110;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc SearchRequest
    2005-11-18 16:37:04,389 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc GetContactsRequest
    2005-11-18 16:37:06,928 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc BatchRequest
    2005-11-18 16:37:06,928 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: multi GetApptSummariesRequest
    2005-11-18 16:37:12,424 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc SearchRequest
    2005-11-18 16:37:25,511 DEBUG [http-80-Processor98] [ip=192.168.2.110;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc SearchConvRequest
    2005-11-18 16:37:46,527 DEBUG [http-80-Processor100] [ip=192.168.2.110;name=admin@mailhost.bhburgis.com;] SoapEngine - dispatch: doc SearchRequest
    2005-11-18 16:37:50,941 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:38:50,944 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:39:50,946 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:40:50,947 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:41:50,948 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:42:50,950 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:43:50,952 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:44:50,953 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:45:50,955 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=0, after=1 (0ms)
    2005-11-18 16:46:50,957 INFO [IndexWritersSweeper] [] MailboxIndex - Flushing index writer: MailboxIndex(4)
    2005-11-18 16:46:50,967 INFO [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=1, closed=1, after=0 (10ms)

  7. #7
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    Default empty password?

    It appears to be complaining about an empty password - did you send an empty string in your auth request?

  8. #8
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    Under what circumstances would I do this. All I was attempting to do is send a message from off the server to someone else outside. I guess I don't understand your question. Please expalin. Thanks.

  9. #9
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    Default Error message says "empty password"

    2005-11-18 01:30:02,468 DEBUG [http-7071-Processor49] [ip=127.0.0.1;] SoapEngine - dispatch: doc ns1:AuthRequest
    2005-11-18 01:30:02,474 INFO [http-7071-Processor49] [ip=127.0.0.1;] SoapEngine - handler exception
    com.zimbra.cs.account.AccountServiceException: authentication failed for empty password

  10. #10
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    Default

    I fixed the problem by going into the postfix.cf file and explicitly setting the hostname value to my FQDN, "mailhost.bhburgis.com". Since my linux box hostname is mailhost it seems if though that gethostname was not getting the FQDN.

    Now I can send mail off the server but still cannot recv mail or send mail internally.

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